Several dead pixels on iPhone 6, do I need a genius appointment?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Broric, Sep 28, 2014.

  1. Broric macrumors regular

    Joined:
    Oct 1, 2009
    #1
    I got my iPhone 6 on an O2 contract (UK) last week.

    I noticed a dead pixel earlier today and then when I spent a few minutes looking I've found 3 or 4 single dead pixels in total.

    Can I just take my phone to an Apple store and get them to swap it out? Do I need a "genius bar" appointment?

    I have AppleCare+ if that makes any difference (and I assume I'll need that swapping over to the replacement?).

    Cheers
     
  2. Pluto88888 macrumors regular

    Joined:
    Aug 6, 2014
    #2
    Just book yourself a Genius bar appointment and have it swap out.
    Make sure you check the replacement device before you leave.
     
  3. Trebuin macrumors 65816

    Trebuin

    Joined:
    Jun 3, 2008
    Location:
    Okinawa, Japan
    #3
    Yes, you need an appointment. Check for regular burnt pixels and you might as well check for the sensor burnt pixies which can be seen using 120 slo motion video and a black screen. They will appear like little blurry white specs if you have them. I have two which can be seen in my recorded videos even in light.
     

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