Several dead pixels on iPhone 6, do I need a genius appointment?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Broric, Sep 28, 2014.

  1. Broric macrumors regular

    Oct 1, 2009
    I got my iPhone 6 on an O2 contract (UK) last week.

    I noticed a dead pixel earlier today and then when I spent a few minutes looking I've found 3 or 4 single dead pixels in total.

    Can I just take my phone to an Apple store and get them to swap it out? Do I need a "genius bar" appointment?

    I have AppleCare+ if that makes any difference (and I assume I'll need that swapping over to the replacement?).

  2. Pluto88888 macrumors regular

    Aug 6, 2014
    Just book yourself a Genius bar appointment and have it swap out.
    Make sure you check the replacement device before you leave.
  3. Trebuin macrumors 65816


    Jun 3, 2008
    Central Cali
    Yes, you need an appointment. Check for regular burnt pixels and you might as well check for the sensor burnt pixies which can be seen using 120 slo motion video and a black screen. They will appear like little blurry white specs if you have them. I have two which can be seen in my recorded videos even in light.

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