SF Bags are the best! Highly recommend!

Discussion in 'MacBook Air' started by rkb, Nov 8, 2010.

  1. rkb macrumors member

    Joined:
    Jun 22, 2010
    #1
    I have been the worst customer! First I ordered a sleeve for my 11 in MBA in vertical orientation and later decided I wanted it in horizontal. After contacting them via email the were more than happy to change the order. Then today I decided to exchange my 11 in MBA for the 13 in model and once again contacted SF Bags to amend my order to a 13 in sleeve vs the 11. They graciously changed the order and will ship out later this week. They are very busy with many orders and yet have been plenty willing to help me out.

    Thanks Gary!:apple:
     
  2. jw nyc macrumors 6502a

    Joined:
    Jan 31, 2008
    #2
    Wow sounds like you just can't make up your mind!
     
  3. tigres macrumors 68040

    tigres

    Joined:
    Aug 31, 2007
    Location:
    Land of the Free-Waiting for Term Limits
    #3
    Oh, so that's why my order keeps getting bumped...
    ;)
     
  4. andyd409 macrumors member

    Joined:
    Oct 23, 2010
    #4
    I agree, SFBAGS highly recommended!

    I ordered my case for my 11.6 MBA, then later decided to add the D-rings and a strap (only 2 days before original ship date) and they were happy to accommodate my request, and I did on know it at the time but my case was on a fast track to be shipped 2 days earlier than the estimate and the change did not slow it down.

    I am very pleased with the case, very sturdy, great padding, it looks like it will last longer than the computer.

    Gary is the best!

    Just MHO, YMMV,

    Andy
     
  5. a2applegirl macrumors regular

    a2applegirl

    Joined:
    Jun 16, 2010
    #5
    I highly recommend SF Bags. i got the padded envelope sleeve with a shoulder strap for my 11.6" air, and I love the bag. Their customer service is awesome. I had a question about shipping and they returned my email within a half hour with an answer to my question.

    The black sleeve with the non-leather bottom looks great. :cool:
     
  6. a2applegirl macrumors regular

    a2applegirl

    Joined:
    Jun 16, 2010
    #6
    I totally agree! I have the same bag, and can't believe how sturdy it is yet how light it also is. It looks great too. :)
     
  7. bchaplin macrumors member

    Joined:
    Sep 18, 2006
    #7
    Also very pleased with them. I ordered a Cozmo bag which I used on a recent three week trip overseas, and it has been fantastic at protecting my electronics through all kinds of arduous travel conditions.

    While I was traveling the MBA came out and I placed an order for the sleeve. I asked them to ship it within a fairly narrow window of time (not until I reach home, but before I leave in two weeks on a new trip). They sent me a personalized response when the item shipped, assuring me it would arrive within that window of time. With both orders I sent a few pre-sales questions, that got answered quickly. I don't get service like that from too many other companies (though Tom Bihn comes pretty close).
     
  8. Jaro65 macrumors 68040

    Jaro65

    Joined:
    Mar 27, 2009
    Location:
    Seattle, WA
    #8
    I purchased from sfbags.com on several occasions before and will continue to do so: great product and service...and it's made in the US.
     
  9. admanimal macrumors 68040

    Joined:
    Apr 22, 2005
    #9
    My 11" sleeve was supposed to ship on Friday but got pushed to yesterday, so they refunded my $10 priority mail shipping charge (without any prompting from me). Obviously in a perfect world it would have shipped on time, but given that they are a small company who are probably very busy right now, I was impressed by their service.

    I've ordered from them in the past with great results, too.
     
  10. Sound Evolution macrumors 6502

    Joined:
    Oct 30, 2007
    Location:
    Netherlands
    #10
    Agree. Gary rules! Received my MBA 11" sleeve today. My 5th sleeve from sfbags. As always impressive build, good looking and simply quality.

    As long as sfbags exist I will use those sleeves for my macbooks without any second thoughts.

    With kind regards,
    Bas
     
  11. JCT macrumors 6502

    Joined:
    Jan 5, 2004
    Location:
    Tucson, AZ
    #11
    Well, I hope you like that Cosmo because you will have it for a very long time... I've had mine for almost 5 years, traveled all over the world with it and it looks nearly new. The only reason I ever replace my Waterfield stuff is when I want a new style. Beautifully made and unique.

    I've been a customer of theirs forever, have never been disappointed. The personal service is great -- several times I have been unsure about what to buy and they get right back to me, never try to upsell and are a pleasure to deal with.

    Great stuff.
     
  12. wirelessmacuser macrumors 68000

    wirelessmacuser

    Joined:
    Dec 20, 2009
    Location:
    Planet.Earth
    #12
    I concur. Three of my Waterfield sleeves & one full size case are five years old. They've been all over the world with me and have proved extremely serviceable. Therefore I've become a regular customer. One of the advantages is their sleeves are designed to be an exact fit. This prevents a lot of wear and tear on the sleeve, as well as providing stellar protection for my Macs.
     
  13. teski macrumors regular

    Joined:
    Oct 23, 2010
    #13
    Oh I fully agree! Gary, Heidi, and the rest of the gang have been top notch for me and the others I know who have ordered from them. Their products are first class, and if there are ever any issues, they do everything they can to take care of the customer and often go above and beyond for them.
     
  14. happyslayer macrumors 6502a

    happyslayer

    Joined:
    Feb 3, 2008
    Location:
    Glendale, AZ
    #14
    I also purchased from sfbags.com and was very happy with the personalized service and got my sleeve yesterday. Very nice item for my 11.6.

    I got the vertical.
     
  15. potentpotable macrumors regular

    potentpotable

    Joined:
    Oct 22, 2010
    Location:
    Toronto
    #15
    They say that the suede sleeve is washable - is that true? Assuming in cold water and no drying.
     
  16. ntrigue macrumors 68040

    ntrigue

    Joined:
    Jul 30, 2007
  17. fddc macrumors newbie

    Joined:
    Jun 21, 2009
    #17
    hardcase for MBA

    I'm considering the hardcase from sfbags.
    Anyone with feedback on this specific product from them?
     

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