SGP returns?

+1. I bought the wrong skin and wanted to return it. It's been 4 days and 2 e-mails and no response. If I don't hear back from them I'm going to send it back and dispute the charge on my credit card. It's very unfortunate - their products are great but their customer service stinks.

 

SGP is possibly the worst company I have ever dealt with not surprised!

 

SGP customer service is horrible. They do make some great products but I never order directly from them. I buy from ebay sellers instead because I refuse to deal with SGP in any way. They don't respond to emails, they don't support their products and they do everything in their power to avoid sending out replacements or refunds for defective products. Amazing how they manage to stay in business with their lack of concern for their customers.

 

SGP did fully refund my EX Crystal film that did not have the correct cut-outs, fwiw.

And they did not require a return ship of the bad films.

 

i filed a dispute with paypal and they sided with SGP without sgp even responding to the dispute...

 

they are indeed the worst. spent over $50 bucks on screen protecters that all were defective and they refused to replace. do not buy from them you'll be sorry if you have a problem.

 

Just to put things in perspective here... I bought the SGP Ultra Matte, arrived yesterday.

Everything is good and I really like the matte finish on the back of my phone

 

I would dispute the charge with your cc company. That's ridiculous.

 

SGPs phone number: 213-252-8132