Hi, I bought a brand new macbook pro a few weeks ago and bought a screen protector. Before using the screen protector I made sure everything was clean including my keyboard. Now there are grid marks that wont come out with screen cleaner (which works on my other macbook pro, monster screen cleaner sold at best buy) and now shaggy mac is telling me that it was my fault, that i must have had oil all over my brand new mac, or that my screen cleaner caused smudges(these are not smudges, they are grid marks about half a centimeter all over my screen and very noticeable on the black portion around my screen). there wasn't any oil present on my keyboard. This was just from one use. Any suggestions? what should i do? Also this is on an upgraded high res glossy screen.