Shared Desktop Feature in Leopard for tech support?

Discussion in 'macOS' started by sanclemente, Jan 25, 2008.

  1. sanclemente macrumors newbie

    Mar 7, 2005
    My dad and I both have Macs with OS 10.4. When we both had PC's, I used to use Logmein to see his desktop and help fix the many problems he has (he is a little bit computer challenged. Usually very simple fixes). I was thinking of upgrading both of our Macs to Leopard so that I could use the shared desktop feature to do the same since I haven't been able to provide the same level of support since we switched. Has anyone used this feature that can say if it will accomplish what I want it to? Are there other options I should be considering? $260 for two copies of Leopard seems pricey since shared desktop is really the main reason I would upgrade us both.
  2. G4R2 macrumors 6502a

    Nov 29, 2006
    I've used the desktop sharing feature via iChat in Leopard for just that purpose. It works rather well but occassionally drops over the wireless router. It provides you with complete control over the other users desktop and also permits you to drag and drop files between the two shared desktops. It also permits you to maintain a voice chat connection simultaneously.

    Does this feature alone justify the cost of upgrading? Probably not in my case, but Leopard has numerous other enhancements that do make it a very worthwhile update.
  3. TheStu macrumors 65816

    Aug 20, 2006
    Carlisle, PA
    Well, bear in mind that you could probably justify buying the family license, which is actually 5 licenses for $199. So you save $60 and get 3 extra licenses.

    Plus, the other features of Leopard are totally worth it in my opinion.

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