Sharing Activity Issue

Discussion in 'Apple Watch' started by powerbook911, Sep 15, 2016.

  1. powerbook911 macrumors 68040

    powerbook911

    Joined:
    Mar 15, 2005
    #1
    Hey...

    I shared my activity data with a family member, and her watch shows my data.

    However, while my phone shows her data, my watch does not. Any ideas why? Am I missing something?

    Thanks!!!
     
  2. anzio macrumors 6502

    Joined:
    Dec 5, 2010
    Location:
    Innisfil, Ontario, Canada
    #2
    Not sure, but I'm having the same issue sharing my data with my dad. He can see my data and I can see his on my Activity app on the phone but not on my Watch.

    Glad to hear I'm not alone, albeit no solution yet.
     
  3. kougra6541 macrumors regular

    Joined:
    Sep 8, 2016
    #3
    My watch is doing the exact same thing as the OP.... I have tried restarting watch, restarting phone, and unpairing/repairing the watch to my phone. No luck.
     
  4. TheBing1980 macrumors member

    TheBing1980

    Joined:
    Oct 15, 2013
    Location:
    Michigan
    #4
    Same issue....

    I'm sharing with two friends.

    They see all my activity and I only see zero's.... :(
     
  5. RandomStranger4 macrumors member

    RandomStranger4

    Joined:
    Oct 17, 2013
    Location:
    The Big Apple
    #5
    What do you know - I CAN see the shared data on the iPhone!

    Yes, same issue here. We both got our first Apple watch yesterday in order to motivate each other to get a bit fitter, so sharing activity profiles is the first thing we did. Thought it may just be an issue of getting set up with enough samples to get going (we have owned the watches less than 12 hour :)) but looks like it might be a software issue with the new watchOS?
    We plan to visit an Apple store later today to see if they know anything more - will post back here if I learn anything.
     
  6. RandomStranger4 macrumors member

    RandomStranger4

    Joined:
    Oct 17, 2013
    Location:
    The Big Apple
    #6
    OK, in my case it is just a delay in the how long it takes for the shared data to update. The Genius staff did not know what the expected delay is, but confirmed with other staff they have all been seeing the same delay with their own watches and shared activity apps. Seems the synch delay could be somewhere in the 4-8 hour range? But there is no documentation on the actual value, so no easy way to know if you are seeing an abnormally slow update.

    If you are still not seeing updated stats for previous days, check that both folks who are sharing have had a chance for the watch to synch over the internet, and then another 4 or more hours for the second watch to pull the updated info (over the internet) next time that it updates.

    If you are still seeing no updates, I would escalate this back to Apple, that would be a problem with your watches/software at that point.
     
  7. anzio macrumors 6502

    Joined:
    Dec 5, 2010
    Location:
    Innisfil, Ontario, Canada
    #7
    It's not a delay issue in my case. It refuses to even display 0 anymore for people I'm sharing activity with. I've filed a bug report and engineering said they're working on it. So there is hope!
     
  8. treload macrumors newbie

    treload

    Joined:
    Nov 15, 2016
    #8
    Hi,

    I was experiencing the exact same issues and I finally managed to make it work.

    Issue:

    1) I was sending -to my friends owning Apple Watch- activity share requests. Although they were accepting my requests, they were always displayed as pending in the sharing tab of my iPhone's activity app.

    2) When I was sent Activity share requests, although I was accepting them I could never see my friends' activity (or for a very short amount of time before it was disappearing and seen again as a share request). My friends, however, would see my activity.

    I unpaired and paired my Apple Watch many, (hard) rebooted it, rebooted my iPhone, reset it to factory settings many times without success.

    It turns out that the issue was a iCloud related issue.

    Back in the day I was a .Mac, then a MobileMe user and was logged into my iPhone with my @Mac address and with my @me address for both FaceTime and iMessage.

    To fix the issue, I logged out of my Apple ID (@Mac), FaceTime (@me) and iMessage (@me) on my iPhone. I then logged back in using the @icloud alias of my Apple ID and -boum- it worked.

    All my Friends shared activity now show up properly on both my iPhone and my Apple Watch.

    My devices are an iPhone 7 Plus (iOS 10.2 beta 3) and an Apple Watch Serie 2 (Nike) (watchOS 3.1.1 beta).

    Hope this help.
     

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