Shattered 3g Screen

Discussion in 'iPhone Tips, Help and Troubleshooting' started by bigkito, Sep 16, 2008.

  1. bigkito macrumors regular

    Joined:
    Nov 17, 2006
    #1
    im furious
    had my phone on my lap while i was getting the car and it dropped on concrete and shattered the whole screen. anyone know of anything i can do to get it fixed? i know applecare doesnt cover anything right? people at the gas station thought i was insane cuz i was just cursing at myself qp3ijefklsmvhjupqiekls;a
     
  2. rsk137 macrumors member

    Joined:
    Sep 11, 2008
    #2
    Even though apple care doesn't cover it, I do believe apple do replace screen for about $75 or so. Don't quote me on that though. All I know is that they do replace it for a fee.
     
  3. nakamuramori2 macrumors regular

    Joined:
    Aug 14, 2008
    #3
    75 dollars... it is almost half of the full price. apples should give better customer-care.
     
  4. gooddeal macrumors regular

    gooddeal

    Joined:
    Aug 3, 2008
    Location:
    PA
    #4
    It is NOT almost half of the full price. You cannot just walk into an AT&T store and buy an iphone for $200 unless you sign a new 2 years contract. It's around $600 on ebay.
     
  5. bassproguy07 macrumors 6502a

    bassproguy07

    Joined:
    Aug 13, 2008
    Location:
    Katy, TX
    #5
    I'd pay 75 bucks to fix mine, but I didn't get mine at the subsidized price of 200 dollars, I payed $431 for mine.
     
  6. rsk137 macrumors member

    Joined:
    Sep 11, 2008
    #6
    There are 3 tiers to the pricing.

    Tier 1 - $199 or $299 (If you are adding a line, eligible for upgrade or new customer pricing)

    Tier 2 - $399 or $499 (If you are not eligible for upgrade)

    Tier 3 - More expensive (Buying the phone at full retail with no contract, I'm not allowed to say the price but it's expensive as heck and you don't have this option yet anyways)

    So if you crack your screen you would be paying tier 2 for your new iPhone 3G, which isn't twice as much as $75 :)
     
  7. nimda0 macrumors 6502

    nimda0

    Joined:
    Jul 17, 2008
    Location:
    D-town!
    #7
    The phone costs almost 500 dollars, even though you may have paid less with a new contract or something. If the screen costs $75 to repair, that's not nearly 1/2 the price of the phone.

    Now if that's too much for someone to pay to repair the phone THEY BROKE... that they should simply take better care of their iphones. Or they could go buy a cheap nokia or lg phone, and put insurance on it. Otherwise, no complaining will be accepted. :apple:
     
  8. bigkito thread starter macrumors regular

    Joined:
    Nov 17, 2006
    #8
    apple does not fix screens
    its $299 for a 16GB black replacement.
     
  9. iParis macrumors 68040

    iParis

    Joined:
    Jul 29, 2008
    Location:
    New Mexico
    #9
    Hmm... at least take it into Apple to see what they can do.

    And can you post some pics please? I'm curious as to what it looks like.
     
  10. bigkito thread starter macrumors regular

    Joined:
    Nov 17, 2006
    #10
    again, apple wont do anything except replace it for $299
    theres a screen protector over it thats why theres air bubbles
    the glass is loose under there
     

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  11. reliantj macrumors 6502

    Joined:
    Sep 8, 2008
    #11
    ufff sorry about that dude.

    was there a case on it?
     
  12. bigkito thread starter macrumors regular

    Joined:
    Nov 17, 2006
  13. ntrigue macrumors 68040

    ntrigue

    Joined:
    Jul 30, 2007
    #13
    I'm sorry for your loss. I did the same thing with 1G and only got some scratches on back. Apple willask you to turn in your original and pay $199+Tax. No screen specific service.
     
  14. Dr. Cabrera macrumors 65816

    Joined:
    Aug 25, 2008
    Location:
    Los Angeles
    #14
    This is what happened with my first 3G

    $200 + tax for a replacement 16gb, with a new 12 month warranty.
     
  15. bigkito thread starter macrumors regular

    Joined:
    Nov 17, 2006
  16. Dr. Cabrera macrumors 65816

    Joined:
    Aug 25, 2008
    Location:
    Los Angeles
    #16
    well mine's was within the first 30 days

    perhaps that has something to do with the reduction in Price from 300 dollars down to 200 + tax


    good luck
     
  17. bigkito thread starter macrumors regular

    Joined:
    Nov 17, 2006
    #17
    i just called again
    they said 400 now
    are u kidding me i got 10 different answers in 2 days
     
  18. Dr. Cabrera macrumors 65816

    Joined:
    Aug 25, 2008
    Location:
    Los Angeles
    #18
    do not call, walk into the apple store you bought it from and ask to talk to a manager
     
  19. bigkito thread starter macrumors regular

    Joined:
    Nov 17, 2006
    #19
    i bought it from AT&T and they suck
     
  20. Dr. Cabrera macrumors 65816

    Joined:
    Aug 25, 2008
    Location:
    Los Angeles
    #20
    sorry to hear that, I wish I could help you further :(
     
  21. nimda0 macrumors 6502

    nimda0

    Joined:
    Jul 17, 2008
    Location:
    D-town!
    #21
    I can't even tell you how glad I am that I bought mine from the apple store. I purchased 2 of them, one for me and one for my girlfriend. Originally we ordered one from At&t but we cancelled it once we got them from Apple. Shipping was taking forever.
     
  22. neesh0 macrumors 6502a

    neesh0

    Joined:
    Sep 6, 2008
    Location:
    Toronto, Ontario
    #22
    does the touch screen work or is just the glass broken? if its just the glass and you think you can handle it, you could replace it your self for about 20 bucks.
     
  23. Dr. Cabrera macrumors 65816

    Joined:
    Aug 25, 2008
    Location:
    Los Angeles
    #23
    Link to this 20 dollar claim ?
     
  24. bigkito thread starter macrumors regular

    Joined:
    Nov 17, 2006
  25. Kyle Appleseed macrumors member

    Joined:
    Jun 4, 2008
    Location:
    Michigan
    #25
    When Apple replaces it do they take the broken iPhone from you?
     

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