Shattered Glass Redemption!

[jjamesv]

I dropped my phone and cracked the glass pretty bad. Took it into the Apple store yesterday hoping for a miracle, and the "Genius" matter-of-factly asked me how long I'd owned it, then said, "right now, we're repairing/replacing cracked screens". He put it in a box and gave me a receipt. Of course, I was estatic. Talk about awesome customer service.

 

[kdarling]

Cool. He must not have read the rumored memo that said they weren't doing that any more.

Now check to see if he's still working there next week ! 😀