Shattered iPhone 5s screen....

Discussion in 'iPhone Tips, Help and Troubleshooting' started by PandaBrit, Jul 15, 2014.

  1. PandaBrit macrumors member

    Joined:
    Jul 5, 2014
    Location:
    United Kingdom
    #1
    Soooo.. This morning as I was leaving for work at 7:30 in the morning I dropped my 5s. I've had it for 10 months and never dropped it, until this morning. Picked it up and heart sank as soon as I saw the shattered screen. It's always been in a case but clearly that wasn't enough to prevent a shattered screen.

    Just wondering what is apples policy on screen repairing? I've booked a genius bar appointment for this saturday as thats when I got a day off work and just wanted to find out what info I can before I go.

    I really do not want to spend much money fixing it as its less than 2 weeks ago I spent over £2000 in there on my new mac and super drive.

    Thanks very much :)
     
  2. juanrp macrumors 6502a

    juanrp

    Joined:
    Jun 14, 2014
    Location:
    Florida
    #2
    Hello. :apple:

    A cracked screen is accidental damage, but it is not covered under the 1 year limited warranty that starts when you first get your phone.

    You will probably have to scrape $269 (~ £156.90) from somewhere to pay for the screen repair. (Because you already spent a lot of money there)

    Here's a link for more information on screen repairs.

    Good luck, and please update us :D

    -Juan
     
  3. PandaBrit thread starter macrumors member

    Joined:
    Jul 5, 2014
    Location:
    United Kingdom
    #3
    Didn't think it was covered, eh never mind. I have the money to repair the screen but will apple repair it for me if I pay them too?


    Thank you for the fast response :)
     
  4. juanrp macrumors 6502a

    juanrp

    Joined:
    Jun 14, 2014
    Location:
    Florida
    #4
    You can get your iPhone fixed if you go to an apple store for such service I believe.

    Your best bet is to go to your appointment and ask if they can, if they can (which I'm kinda sure they will) that's great!

    -Juan
     
  5. PandaBrit thread starter macrumors member

    Joined:
    Jul 5, 2014
    Location:
    United Kingdom
    #5

    Ok :) Thanks!
     
  6. PandaBrit thread starter macrumors member

    Joined:
    Jul 5, 2014
    Location:
    United Kingdom
    #6
    Update: Went to apple on saturday, had a genius appointment but due to traffic I was 30 mins late. Was seen after waiting around for what seemed like forever and was just told to pretty much keep it that way or pay £209 to replace my phone. Thought the dude at the genius bar wasn't very helpful at all baring in mind it was just 2 weeks ago I spent over 2 grand in there on a mac. Never the less my other half replaced his iphone for that price as his sleep/wake button is broke.
    However me now totally broke couldn't afford it. So I went down the road to Timpson key cutters and the chap down there replaced the screen for £80 and now looks brand new again. Lovely fella too and much more helpful than the 'genuis' in the apple shop.

    I know i've voided my warranty but hey what apple doesn't know won't hurt right?

    All I can say is roll on pay day as Apple has had most of my savings this month.
     

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