So bad that chunks of glass are missing. There are also some nicks on the side of the phone and a little discoloration on the bottom corners. The nearest Apple store is 2 1/2 hours away. I was just wondering what the best option for repair would be. I see that I could mail it in and get the screen repaired for $109. Anyone know of any better options? Is there an option to pay a little more and get a refurbished phone or replacement? Just looking for any tips, thanks.