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Shattered screen from 1 foot drop
- Thread starter Lantian
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I don't feel "entitled". I dropped the outrageously expensive, fragile phone and people need to know about it. If enough people feel the same way and say something, sometimes companies listen, especially when they have more competition (hopefully real soon). If you're happy going your own way without ever complaining about anything and your head ducked down--all the power to you. NOT I.
I don't feel "entitled". I dropped the outrageously expensive, fragile phone and people need to know about it. If enough people feel the same way and say something, sometimes companies listen, especially when they have more competition (hopefully real soon). If you're happy going your own way without ever complaining about anything and your head ducked down--all the power to you. NOT I.
decksnap
macrumors 68040
I have a simple rule. I don't complain about stuff when it's my own damn fault.
That's fine and dandy. But when a TON of other have the same problem, then you should probably look into it a bit more closely.
Quantify ton. I guess we could call it 2000 pounds and say 14 people have had this problem. There is the occasional thread post here from people like you who did something themselves to cause damage to the phone and then most want people to tell them how to pass the buck on to Apple. Usually the complaint is coming from a teenager who wasn't being careful.
I have never once broken or done anything significant to my iPhone or any other phone. The worse I've ever had is a few light case scratches. My iPhone has an InvisibleShield on it to deal with that. The vast majority of people haven't done anything to their iPhones and likely never will. This isn't a rash of tens of thousands of people having some spontaneous problem. There are 'tons' of us who have never had any problems.
If you want a true defect then Motorola's old charge connector is a true example. They used that for years while the simple act of plugging in and unplugging the charger causes it to fail. It was an extremely poor design. That's something people could legitimately complain about and did. Did it fix anything? Not really. They changed the connector to a mini-USB after about 7 years. Was it a result of complaints? Probably not. Most other manufactuers went with that socket before them and eventually Motorola gave in and did it too.
I have never once broken or done anything significant to my iPhone or any other phone. The worse I've ever had is a few light case scratches. My iPhone has an InvisibleShield on it to deal with that. The vast majority of people haven't done anything to their iPhones and likely never will. This isn't a rash of tens of thousands of people having some spontaneous problem. There are 'tons' of us who have never had any problems.
If you want a true defect then Motorola's old charge connector is a true example. They used that for years while the simple act of plugging in and unplugging the charger causes it to fail. It was an extremely poor design. That's something people could legitimately complain about and did. Did it fix anything? Not really. They changed the connector to a mini-USB after about 7 years. Was it a result of complaints? Probably not. Most other manufactuers went with that socket before them and eventually Motorola gave in and did it too.
I'm not a teenager, and all you need to do is look up how many people have had this problem to prove the point. I recently converted our network from Microsoft to Apple, and we are astounded at the harmony at which the computers work together. Because of that, we went out and bought Apple's iTouch WITHOUT checking forums like these. Had we checked, we wouldn't have bought one. Lesson learned--I'm not blaming them for my mistake, just for the poor sole $200 option offered by Apple for a problem that's clearly common. Hopefully they're listening and think of something better before a potential competitor beats them to it. If I helped a reader reconsider his/her purchase because of the incredible fragility and cost of the itouch & iphone, or if by reading this a potential buyer is extra careful and buys a protector case or InvisibleShield you mention, I'm happy. The fact is there are many more complaints about the shatter-prone glass here and on the web than not.
That is a VERY odd thing to say. So, in your eyes, since there are many more posts from people who did manage to break their screen glass than from people who didn't manage to break their glass this is an indicator of something? I'm thinking you won't find a single thread started about people complaining (or not complaining) that they didn't break their screen.
People will complain when something goes wrong and, in this case, being the fault of the owner of the device. You won't find 10,000 threads from people raving that nothing is wrong with their phones. If the number of screen break posts to the number of iPhone users here who have never had anything happen to their phones then that would be a perfect indicator that the percentage of people who manage to break their screen glass is incredibly small and not really a true problem or 'defect' at all.
extraextra
macrumors 68000
zap2
macrumors 604
Bummer, I dropped my backpack on my old phone(it was a dirt cheap, no feature LG) and the screen cracked. I lived with a phone with an orange and blue broken screen for a 4-6 months, until the iPhone came out.
Although the screen wasn't part of the way to use the phone 😛
Yea, but thats you're fault, so pay up, or get a different phone. Sucks, but thats the way it works
Although the screen wasn't part of the way to use the phone 😛
Yea, but thats you're fault, so pay up, or get a different phone. Sucks, but thats the way it works
the $200 that apple quoted doesn't sound too far off. the site on that video charges like $170 just for the replacement screen not including labor.
Oh Brother..
You go on and on on the "some people just blame the other for their mistake" tune..I thought this website was to help people who have had problems or give advice..It almost sounds like you "Mac Regulars" (I'll call you "MacDrones") either have stock in the company, work for the company and defend it (which in this case you might pass along the advice to improve the fragility of the glass screen to your "MacCollective"), or are contractors who have some interest..Now if you just log on to complain about postings from people who own Mac merchandise, have a problem, and want to see if someone has solutions/useful or positive advice and you fit none of the above descriptions, then GET A LIFE. For the rest of you who have broken your screen like myself (doesn't matter HOW or WHO is at fault), I have found that sticking a "power support anti-glare film" for an iPod Touch at a Mac store for $15 worked fine. Although cracked, I can still use it. My next investment will be in a protective pouch, hopefully my misfortune will help someone else 😀 (Maybe not the MacDrones because apparently they KNOW EVERYTHING).
You go on and on on the "some people just blame the other for their mistake" tune..I thought this website was to help people who have had problems or give advice..It almost sounds like you "Mac Regulars" (I'll call you "MacDrones") either have stock in the company, work for the company and defend it (which in this case you might pass along the advice to improve the fragility of the glass screen to your "MacCollective"), or are contractors who have some interest..Now if you just log on to complain about postings from people who own Mac merchandise, have a problem, and want to see if someone has solutions/useful or positive advice and you fit none of the above descriptions, then GET A LIFE. For the rest of you who have broken your screen like myself (doesn't matter HOW or WHO is at fault), I have found that sticking a "power support anti-glare film" for an iPod Touch at a Mac store for $15 worked fine. Although cracked, I can still use it. My next investment will be in a protective pouch, hopefully my misfortune will help someone else 😀 (Maybe not the MacDrones because apparently they KNOW EVERYTHING).