i'm a newbie here and hope this is the right forum. it doesn't seem to be a hardware problem.
in lower case, or without the shift key, all my keys work normally. However, when i try type 'Shift-i" nothing happens. When i type "caps-lock-i", i get "I".
The same is true for: 8, i, k and ",". Also, my cursor isn't jumping to the last position in the line when i use [right side]Command-rightarrow. it does when i use [left side] command-right arrow.
My six-year-old son plays a few games on the computer and may have changed some settings by accident. i cannot find whatever settings he may have changed.
Please help, even if your help is telling me where i should post this request.
I have typed out my keyboard keys so you can see which ones aren't working and under what circumstances:
Have a look as i type the keys in order:
Capslock
1234567890
QWERTYUIOP
ASDFGHJKL;
ZXCVBNM<> All okay!
Holding the left-side shift key
!@#$%^&*()
QWERTYUOP
ASDFGHJKL:
ZXCVBNM<> No “I”
Holding the right-side shift key
!@#$%^&()
QWERTYUOP
ASDFGHJL:
ZXCVBNM> No “*”, “I”, “K”, “<”
Free (No shift or capslock)
1234567890
qwertyuiop
asdfghjkl;
zxcvbnm,. All okay!
in lower case, or without the shift key, all my keys work normally. However, when i try type 'Shift-i" nothing happens. When i type "caps-lock-i", i get "I".
The same is true for: 8, i, k and ",". Also, my cursor isn't jumping to the last position in the line when i use [right side]Command-rightarrow. it does when i use [left side] command-right arrow.
My six-year-old son plays a few games on the computer and may have changed some settings by accident. i cannot find whatever settings he may have changed.
Please help, even if your help is telling me where i should post this request.
I have typed out my keyboard keys so you can see which ones aren't working and under what circumstances:
Have a look as i type the keys in order:
Capslock
1234567890
QWERTYUIOP
ASDFGHJKL;
ZXCVBNM<> All okay!
Holding the left-side shift key
!@#$%^&*()
QWERTYUOP
ASDFGHJKL:
ZXCVBNM<> No “I”
Holding the right-side shift key
!@#$%^&()
QWERTYUOP
ASDFGHJL:
ZXCVBNM> No “*”, “I”, “K”, “<”
Free (No shift or capslock)
1234567890
qwertyuiop
asdfghjkl;
zxcvbnm,. All okay!