Shipment Delay

that whole situation seems very odd.

on the website the ETA for your configuration says 1-3 days for shipping.

i would cancel the order and place another one.

i used to work for apple and this situation like i said, is very odd. they handled the situation very unprofessional as well. i bet you're very frustrated!

you can also try complaining again on the phone, and demand to speak to a supervisor, or someone of higher authority. if they can't provide you proper answers, then cancel the order. the website says 1-3 days! not one month!

if you complain enough too, they might throw in a free item. i once got a free backpack ($100) for calling in a demanding an incentive for poor applecare service. but then again, if that doesn't change your 1 month wait without proper explanation why, i'd cancel and place a new order.

apple "used" to be a great company and care about their customers. the past years i have been very disappointed. even working for them was a drag, went downhill fast.

wish you the best of luck. hope you can get a decent answer from someone, it would make your decisions much easier to make!

i've seen before when shipment dates mysteriously change and are delayed up to 1 or 2 weeks MAX, because or parts in a custom configuration order, or a product refresh with updated components, etc. but longer than 2 weeks is ridiculous, especially without explanation, and with the website showing 1-3 days!

 

Any chnace it has something to do with supply issues due to the NVIDIA announcement?

Especially given the JIT inventory that most compnaies keep these days for parts.... hmmmmmm?

Maybe I should stop putting off the purchase of that 13-inch MBP before the 9400M become history and we are left with an another crappy Intel GMA....

 

Maybe Apple got into some trouble with the Chinese Customs.

 

I would suggest you check in with the store of the shipment. Or some store have their tracking number so you can check it online on the status of your shipment. If the store is reliable then worry but if not I think you need to do something now.

Online Tools Depot

 

+1 My guess is an update is on the way!

 

If you can wait I would wait. You may end up the latest model, as opposed to receiving the current model and two weeks later a newer, faster, better model is out. It's happened to me. Good Luck

______________

MacPro 2.93 GHz Quad-Core Intel Xeon 16 GB Memory 4X1 TB HDD Apple Raid Card Mac OS 10.6.1, MBP 2.33 GHz Intel Core 2 Duo 3GB Memory 500 GB HDD Mac OS 10.5.8, iPhone 3G S⃣ 32GB