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"ships in 24 hours"

L

lfshammu

macrumors member
Original poster
Sep 2, 2010
52
47
I ordered a macbook pro refurb last friday, and the apple site said it would ship in 24 hours. fed ex is still saying that they have received the shipping info but it hasn't been moved anywhere yet according to them. any one else have experiences with how accurate fed ex's tracking is? could I expect the mbp to arrive a day early?


Thanks
 
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No, you will not receive it early. Fedex will actually make sure it doesn't arrive early.
 
Icy1007 said:
No, you will not receive it early. Fedex will actually make sure it doesn't arrive early.
Click to expand...

I find it hard to believe that fedex would hold a package instead of giving their customer a pleasant surprise. Companies like to do that to gain a good rep and in turn create repeat customers.
 
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Perhaps FedEx (I work for FedEx in IT) isn't allowed to make those calls with such a large client as apple.

They do that kind of thing for companies like Zappos, who explicitly asks (and pays the difference) to surprise their customers.
 
Don't expect it to come a day early. Don't expect FedEx to necessarily update on a weekend. Have you checked today?

Please be patient. I know it's hard because you're anxious to get your new computer, but it will come.
 
lfshammu said:
I find it hard to believe that fedex would hold a package instead of giving their customer a pleasant surprise. Companies like to do that to gain a good rep and in turn create repeat customers.
Click to expand...

I don't think they're holding it- FedEx is a good, privately-owned company, but they're not going to be able to get packages to arrive early for everybody, or many, for that matter. I'm sure your computer is already on its way.
 
lfshammu said:
I ordered a macbook pro refurb last friday, and the apple site said it would ship in 24 hours. fed ex is still saying that they have received the shipping info but it hasn't been moved anywhere yet according to them. any one else have experiences with how accurate fed ex's tracking is? could I expect the mbp to arrive a day early?


Thanks[/QUOTE

If you already have the tracking number then it is considered as shipped. So they were within the ship within 24 hours. It doesn't really matter if it has nor moved or not. Fedex is normally very accurate on the tracking side. But also depends which shipping method you choose. They will push out the overnights before yours if you chose standard shipping. Apple normally ships things with two day delivery anyways. But also it was Friday so they have a cut off or last pick up before the weekend.

hope that helps

Also... they don't hold packages unless it has not been released yet. But they do stick to their delivery estimates. It was most likely sitting on the shipping docks at apple till it was picked up.
Click to expand...
 
ew refurb?

anywways my macbook shiped from china on saturday and should get it tomorrow tuesday!! :D
 
When I bought my brand new Macbook Pro a while ago now, they used UPS for the first round, and it took over a week to ship to me . My replacement was sent with Fed Ex, and arrived two days later, and was a day early.
 
davmcn said:
When I bought my brand new Macbook Pro a while ago now, they used UPS for the first round, and it took over a week to ship to me . My replacement was sent with Fed Ex, and arrived two days later, and was a day early.
Click to expand...



I guess it's different all over. the UPS for me usually comes early because it is shipped close by but that always happens with amazon for me.. not apple.
 
davmcn said:
When I bought my brand new Macbook Pro a while ago now, they used UPS for the first round, and it took over a week to ship to me . My replacement was sent with Fed Ex, and arrived two days later, and was a day early.
Click to expand...

what was wrongwith ur original macbook?
 
randomrazr said:
ew refurb?

anywways my macbook shiped from china on saturday and should get it tomorrow tuesday!! :D
Click to expand...

Really? I saved 350 bucks and this is my second mb that is refurb. My first one was absolutely perfect.
Thanks for all the responses, they took awhile to update it but its on its way now. Can't wait:D:D:D
 
For all of you saying "don't expect FedEx to deliver it early," I experienced the opposite.

I ordered mine July 24th, and FedEx's expected delivery date was August 3rd.

Then it arrived July 27th.

And this was for a custom-build.
 
lfshammu said:
I find it hard to believe that fedex would hold a package instead of giving their customer a pleasant surprise. Companies like to do that to gain a good rep and in turn create repeat customers.
Click to expand...

FedEx doesn't necessarily deliberately hold it - they just put others with a higher priority as they sort and move packages. They're trying to fill planes to max weight and minimize the use of a/c unnecessarily.

On the customer surprise side is companies pay extra for faster service - if FedEx or UPS started delivering packages faster than advertised companies would start buying cheaper shipping while expecting faster service than advertised; as would those getting the package. This ultimately would result in less money and less satisfaction.
 
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