Shocked by iPhone SE and now have problems

Discussion in 'iPhone' started by iPad Retina, Dec 25, 2016.

  1. iPad Retina macrumors 6502a

    iPad Retina

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    Jan 6, 2013
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    Toronto
    #1
    Hello. I have an iPhone SE amid when I was getting out of bed. I was shocked by the phone. The wall adapter got shorted out and minutes later the touch on the phone became really glitchy. For example it would tap somewhere else when I tap something. A quick lock and unlock solves the problem for a 2 minutes the. Starts glitching a gain. Anyone know what happen?

    P.S ITS MY BIRTHDAY LOL
     
  2. Relentless Power macrumors Core

    Relentless Power

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    Jul 12, 2016
    #2
    Something obviously got shorted when the adapter was compromised by the electricity. Have you attempted to turn off the iPhone and then turn it back on?
     
  3. iPad Retina thread starter macrumors 6502a

    iPad Retina

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    #3
    Yup. Every thing
     
  4. lakaiordie macrumors 65816

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    #4
    happy bday.

    and sounds like something with your outlet that messed up your phone . i would take it to apple if you're still under warranty. or try a restore and set up as new if you're not to make sure its not software that got messed up.
     
  5. iPad Retina thread starter macrumors 6502a

    iPad Retina

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    #5
    Yeah. Nothing was wrong with the phone before that so definitely not software
     
  6. Relentless Power macrumors Core

    Relentless Power

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    #6
    Then you're likely needing to contact Apple or having it replaced possibly. Are you using an authentic Apple charging brick and power cord?
     
  7. iPad Retina thread starter macrumors 6502a

    iPad Retina

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    #7
    Yup. I never use fakes
     
  8. Relentless Power, Dec 25, 2016
    Last edited: Dec 25, 2016

    Relentless Power macrumors Core

    Relentless Power

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    #8
    Do you have AppleCare? If you are under warranty, you're looking at a replacement device.
     
  9. iPad Retina thread starter macrumors 6502a

    iPad Retina

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    #9
    Yes I do
     
  10. Relentless Power macrumors Core

    Relentless Power

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    #10
    At least your covered. Good luck.
     
  11. Vlada011 macrumors member

    Vlada011

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    Oct 12, 2016
    #11
    Smart! Saving on charger and hoping best is not good.
    Whole idea of Apple is to stay with original accessories, far away from jailbrake or pirates, etc...
    I can say I keep my charger much better than on any previous cell phone. Mostly because are expensive compare to other chargers. It's possible to find from marketplace for something cheaper...

    I hope you will resolve problem.
     
  12. ericwn macrumors 68000

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    Apr 24, 2016
    #12
    That's not true. There is a accessory certificate program running for years exactly because people don't buy everything from Apple but from other trusted hardware manufacturers as well. Apple itself sells hundreds of accessories from third parties too. So to say the whole idea of Apple (there is no such thing) is to not get third party accessories is just not there in reality.
     
  13. Vlada011, Dec 28, 2016
    Last edited: Dec 28, 2016

    Vlada011 macrumors member

    Vlada011

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    #13
    For me would be much easier to check in Apple store or some of sellers who sell mostly iPhones and accessories for iPhones and to buy Apple Charger with their Logo than to read and ask about specification or to risk.
    Or I would buy from someone who had 5-6 phones and 2-3 chargers don't need him and sell for 15 euro example.

    In my country USB 5V Charger is 30 euro + Lightning to USB 30 euro or 42 euro 2m
    Lightning to USB C is 32 euro 1m
    Together people sell for 15-25 euro and I would not look nothing else.
     
  14. iPad Retina thread starter macrumors 6502a

    iPad Retina

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    #14
    These are the orgiginal chargers. Apple ones. I don't buy third part accessories
    --- Post Merged, Dec 30, 2016 ---
    Update:

    Figured out what's really wrong. The shock got transmitted to the wall outlet and now messed up the wall outlet.

    I guess I need to pay for that now. I'm gonna see what Apple can do
     
  15. Relentless Power, Dec 30, 2016
    Last edited: Dec 30, 2016

    Relentless Power macrumors Core

    Relentless Power

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    #15
    Assuming you will be honest with Apple, there isn't much they will do for you. Even so, they would likely have you send the iPhone in and if they determine the iPhone is faulty due to your unfortunate situation. Again, you're looking at a replacement device.
     
  16. Septembersrain Contributor

    Septembersrain

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    Texas
    #16
    Even with an Apple authentic charger, use a surge protector. I had an Android shock me and go nuts. It eventually shut down and wouldn't turn on. I was advised that a surge protector is a necessity with electronics.

    Sorry this happened on your birthday. =(
     
  17. iPad Retina thread starter macrumors 6502a

    iPad Retina

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    #17
    Haha. Well it happened on Christmas Eve. Um yeah. I was surprised that it shorted out my wall outlet. There are the original chargers from Apple and. I don't know what to say.
     
  18. Septembersrain Contributor

    Septembersrain

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    #18
    Just use the surge protectors that will regulate electricity going in and coming out. I know that won't help now, I can't even begin to imagine your frustration.

    Working at a cell phone shop, I've heard of these things happening. Through knowledge and experience, also with having friends/co-workers going to school to be software/hardware engineers, it's just good to invest in a decent surge protector. For anything, televisions, iPad, iPhone, computer, etc.

    Hang in there. Hopefully Apple will figure out what happened and you'll get a satisfactory resolution.
     
  19. macTW Suspended

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    Oct 17, 2016
    #19
    The fact that they have an official accessory certification program proves apples goal to avoid and shut out third party producers... "we will let third party accessory producers sell, but only if they pay us for licensing and permission and follow our protocol. Basically producing for us but they endure costs and we gain profit."
     
  20. C DM macrumors Westmere

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    Oct 17, 2011
    #20
    That's why there are plenty of such third party producers and Apple is quite happy carrying various third party products in their stores, right?
     
  21. ericwn macrumors 68000

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    Apr 24, 2016
    #21
    The Apple Stores and other electronic retailers are full of Apple certified stuff. To twist that to claim Apple would not want third parties in their ecosystem is far fetched.
     
  22. Meister Suspended

    Meister

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    #22
    Off to the apple store you go.

    Get it replaced.

    Problem solved.
     
  23. BorderingOn macrumors 6502

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    #23
    How is the outlet messed up? It's more likely you have some other issue that affected the phone charger, not the other way around. Even if the charger shorted internally, it should not affect the outlet. At most, it should trip a breaker.
     
  24. Richdmoore macrumors 68000

    Richdmoore

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    #24
    I agree, it is more likely the outlet failed which affected the cell phone charger than the other way around.

    If you are comfortable and handy with home ac work, you could investigate and replace the wall outlet, if not I would get an electrician to check it out to ensure the outlet is not a shock or fire hazard.
     

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