short code text messages

Discussion in 'iPhone' started by retired, Mar 20, 2012.

  1. retired macrumors member

    Joined:
    Aug 3, 2010
    Location:
    NOVA SCOTIA
    #1
    I have an iphone 4 ios5.1 I do not text very often . I see on my usage detail short code text message 49988 I have never received a text message unless it came from my daughter can anyone tell me what this is . i am charged 15 cents for each . I also have unlimited texting with my plan
     
  2. lordofthereef macrumors G5

    lordofthereef

    Joined:
    Nov 29, 2011
    Location:
    Boston, MA
    #2
    Short code is a reference to numbers that are shorter than full telephone numbers. If you have ever seen an ad on tv, radio, etc that tells you to text something to a certain number, they are likely using short code. I see you are in Canada, so I cannot comment on your SMS packages. I know short code texts are included with unlimited SMS in the states. The exception would be when making purchases, such as ringtones, through these numbers.
     
  3. Ste Nova macrumors 6502

    Joined:
    Jan 20, 2012
    Location:
    LL22, UK
  4. retired thread starter macrumors member

    Joined:
    Aug 3, 2010
    Location:
    NOVA SCOTIA
    #4
    so if i send a face time call to my daughter i get charged for a short code . That is strange because i didn't make a face time call on march 16th this month and i have a sent and received short code on my usage . i called bell canada and they were useless . They told me i must have received a text message . I did not . They act like you are crazy when you say you didn't get a message . There must be a way to check these charges
     
  5. lordofthereef macrumors G5

    lordofthereef

    Joined:
    Nov 29, 2011
    Location:
    Boston, MA
    #5
    You shouldn't, unless your carrier is doing something strange. My recommendation: call your carrier and ask.
     
  6. retired thread starter macrumors member

    Joined:
    Aug 3, 2010
    Location:
    NOVA SCOTIA
    #6
    As i said above i did call bell . The CSR kept saying i must have subscribed to something and i must have received a text message . i have received no texts .
     
  7. lordofthereef macrumors G5

    lordofthereef

    Joined:
    Nov 29, 2011
    Location:
    Boston, MA
    #7
    Sorry, didn't catch that. I would insist that you did not. And see if they can remove short code text subscriptions. I know ATT is very willing to fix issues like this, and they have happened to me (not specifically short code, but text messaging subscriptions). You can also try and ask if they can figure out what that number is (track it down) since you are sure you don;t subscribe to anything and are wanting to keep this from happening in the future.
     
  8. Daveoc64, Mar 21, 2012
    Last edited: Mar 21, 2012

    Daveoc64 macrumors 601

    Joined:
    Jan 16, 2008
    Location:
    Bristol, UK
    #8
    To verify that you "own" a particular phone number so that you can use it with iMessage and FaceTime, Apple sends a text message from your device to a special number.

    When they receive this text message, they can see that it came from YOUR number and link that to your account for FaceTime/iMessage.

    Apple uses a few different numbers for this in different countries, and has arrangements with the "officially supported" carriers to ensure that customers aren't charged for these messages.

    49988 is the number used in Canada.

    I suggest you contact your carrier to find out why you were charged for this message.

    If you carrier is unsupported by Apple, you should be given a warning that you may be charged for the activation message being sent.
     

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