Shortcuts/Preferences gone

Discussion in 'macOS' started by tonyrmr, Jun 8, 2010.

  1. tonyrmr macrumors newbie

    Joined:
    Jun 8, 2010
    #1
    Hello.
    I have a user who has a Powermax G5 10.4.11.

    He recently had his computer freeze up on him and it was hard booted. After it was hard booted, he logged back in, but noticed he had to setup his entourage account again. All of the shortcuts he had put in his dock were gone. when he tried to log into photoshop it asked him to setup his fonts as if this were a new account. It seems as if his profile on the computer is corrupt. Is there anyway for us to check this and recover all of the settings he had previously?
     
  2. spinnerlys Guest

    spinnerlys

    Joined:
    Sep 7, 2008
    Location:
    forlod bygningen
    #2
    Could it be, that the user logged into a different account?
     
  3. tonyrmr thread starter macrumors newbie

    Joined:
    Jun 8, 2010
    #3
    It turns out, that is what happened. The user thought they were logging into the same account, but their account had become corrupt and it was using the same login credentials, but logging into an account called new user.
    WE moved all folders inside the main account to the new account and re-named it. The user is good to go.
     

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