Shoul I exchange my mbp 13'' ?

Discussion in 'MacBook Pro' started by integragsr, Aug 3, 2009.

  1. integragsr macrumors member

    Aug 14, 2008
    Hi guys, I got my mbp 13'' 8 days ago, and I love it, but my trackpad has got stuck 2 times so far, I had to put pressure on the trackpad for like 5 seconds to bounce back, and it worked. At the moment is working fine but all of the sudden it may get stuck again, I am still under the 14 days return/exchange policy, do you guys think I should exchange and if apple would let me do the exchange?

    thank you guys.
  2. shambo macrumors 6502a


    Apr 4, 2009
    Send it back asap you have been sold a turkey just like I was.
  3. reallynotnick macrumors 6502a

    Oct 21, 2005
    Yeah I would send it back, a 13 foot laptop is WAY too big to carry around. ;)

    But really, my answer still stands.
  4. gumbyx84 macrumors 6502


    Dec 7, 2008
    Apple should have no problem exchanging the laptop due to a defect. Be warned though, they probably won't swap your drive for you or transfer your data to the new laptop.
  5. integragsr thread starter macrumors member

    Aug 14, 2008
    I going to do that, is just that when I get to my apple store they are going to to see that the trackpad is normal and I think because of that they may refuse to exchange or charge me a restocking fee if there is an exchange.
  6. jpma macrumors 6502

    May 31, 2009
    first I think you should contact apple support.
    things always proceed better with a call to apple support first.
  7. applebook macrumors 6502a


    Jul 21, 2009
    Yea, but the screen resolution should be awesome. :D

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