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mactastic

macrumors 68040
Original poster
Apr 24, 2003
3,681
665
Colly-fornia
Some quick advice would be helpful on this.

I just ordered a new 300gb Seagate external hard drive, with both Firewire 400 and USB 2.0 ports. However, when I plug in via Firewire, no drive mounts. No drive shows in Disk Utility. When I plug in via USB the drive mounts normally and shows in Disk Utility.

My feeling is that the Firewire ports on the drive are not working properly and that I will have to ship the HD back to the supplier, in this case Amazon.

I just thought I'd post here and see if I'm overlooking anything, since I've never used a Firewire drive before.
 
My 250GB firewire HD mounts automatically. Different brand, but still, looks like you have a problem there.
 
It's most likely one of three things:

1) bad FW port on computer
2) bad FW cable
3) bad FW chip/port on hard drive enclosure

Have you tried any other FW devices with that computer? Have you tried a different cable?

That will help you determine if it's the hard drive enclosure or not.
 
Is the drive powered on and connected BEFORe you boot the mac? That's the only way my external shows properly when not plugged in via USB.

I find that USB is plug/n/play, but not necessarily eSata or Firewire.
 
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