So, I ordered Snow Leopard from the Apple store just after it came out. I only got my Mac a month ago so I was able to order it for £8. Great. I waited and waited but no disk came in the post. So I checked online to see if it had been delivered. Nope, it didn’t show anything but its odd how no one at Apple seemed to care or notice that an order had not turned up. So I email Apple (finding a way to contact Apple via the online order process is really hard, in the end I found a general customer service email address on the support page) and waited again. I received a ‘thanks we have your email we will contact you in 5 days’ email. So I waited 5 days still no disk, no email and an even more annoyed customer! I emailed again, thinking “hey this is apple, it must be a mistake”. Well you guessed it. 5 days later still no disk and yet again no email. So finally I rang customer services. “We are so sorry, let me post one out to right away via courier”. Great finally I’m getting my disk!! Wrong. Here I am over a month later from when I ordered the disk. Do you think I have it yet?? No. OK, so what do I do? I’ve emailed, rung and waited and waited. I really want the disk but Apple is just a joke. They really don’t seem to want my business, no wait the already took the money so I guess they can’t be bothered with shipping the product! Anyone know what I should do? Thank you. Tom.