should I ask for a replcaement?

Discussion in 'MacBook Pro' started by fromalk, Mar 28, 2008.

  1. fromalk macrumors member

    Oct 1, 2006
    hasselt : Belgium : Europe
    Hello everyone,

    I've been a proud mac user for some time now, however I've been having a monster load of problems, my first macbook went into repair 7 times for repairs, 7 times the screen backlight broke and the last time the magsafe adapter caught fire.

    my second macbook's screen came loose of the machine, it had a crack in it however apple saw now reason for repairing this.

    now my 2 month old macbook pro is a disaster, I love this machine, it's nearly perfect however

    my hard drive make this really annoying rattling noise
    it has a dent in it which I noticed 24 hours after delivery see: deuk/IMG_0354.JPG deuk/IMG_0360.JPG

    scince a few hours i have a green light in my screen: deuk/fijn.jpg

    and now it seems it wants a day of in the week ends: deuk/fijn.jpg

    So do you have any idea what this last screen means? It isn't the screen since I can see the boot screen but that's all. Do I have the right to ask for a replacement?

    I just don't have the time to go without my mbp, basically my whole life is on there and I won't be able to meet my deadlines if I have to mis it longer then 24hours :D

    Would like to hear your opinion

    One more thing:
    when my first macbook melted and after it's 7th repair wasn't fixed I spent several days on the phone with apple since it was just 8-9 months old I thought i deserved a new one, they didn't agree. After being pissed of for several hours I joined a mac irc chat room and just for fun I mailed 'steve jobs', we put together a giant list of possible addresses and I batch mailed 'him'. Hours after I bought my new macbook Apple Europe calls and tells me they are willing to ship me a full option brand new macbook . So it's just a matter of contacting the right people to get things done

    Regards Stijn
  2. alphaod macrumors Core


    Feb 9, 2008
    Technically, this qualifies your for a refund under No Lemon Laws, so if you have to get it fixed for than 3 times, you're entitled to a replacement or a refund and compensation.
  3. Burnsey macrumors 6502a

    Jul 1, 2007
    Is it just me or do you have the older Core Duo version (based on the little dot by the isight camera)?
  4. fromalk thread starter macrumors member

    Oct 1, 2006
    hasselt : Belgium : Europe
    I have the santa rosa version

    I ordered it just after mwsf but it took a while before it was deliverd

    thanks allready

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