Should I be worried?

Discussion in 'MacBook' started by sunny2960, Apr 30, 2016.

  1. sunny2960 macrumors newbie

    Nov 27, 2012
    So I went to Best Buy to exchange my 2015 MacBook for a 2016 one. That's above the point, however. I was just a bit sketched out by the entire return process at Best Buy. I have a few questions:

    1) Do they delete all the information off the laptop?
    2) The guy took me to the back to log into iCloud on one of their computers (to make sure it wasnt associated with my iCloud account anymore) I came home and changed my password, but is this usual procedure?
    3) The next person to buy it shouldnt have my information, right?
  2. Buerkletucson macrumors 6502


    Sep 12, 2015

    You should of done a "Cmd + R" and restored the machine.....

    No idea what Best Buy does but I would sure hope their Geek Squad would restore it before selling it as a Open Box item.
    That said, I purchased a supposed new MacBook from BB and got an already registered used machine. :oops:

    I'd say if it's on iCloud your safe.....if it's on the machine itself, who knows.....
  3. SteveJUAE macrumors 68020


    Aug 14, 2015
    Land of Smiles
    Although you should of cleared off all data first and account etc etc. In truth the average person receiving a used/open box laptop is more interested getting it set up and using his/her new toy than wasting hours trying to peek at a few documents or details you may have left behind that would be of little use or interest to the average honest person.

    Those interested in identify theft etc are not obtaining data via BB open box purchases IMO I suspect BB would at least restore the laptop as a minimum.
  4. kis macrumors 65816

    Aug 10, 2007
    Honestly, on ultra portable devices that you'll be carrying around a lot: use FileVault for heaven's sake.

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