Should I be worried?

sunny2960

macrumors newbie
Original poster
Nov 27, 2012
3
0
So I went to Best Buy to exchange my 2015 MacBook for a 2016 one. That's above the point, however. I was just a bit sketched out by the entire return process at Best Buy. I have a few questions:

1) Do they delete all the information off the laptop?
2) The guy took me to the back to log into iCloud on one of their computers (to make sure it wasnt associated with my iCloud account anymore) I came home and changed my password, but is this usual procedure?
3) The next person to buy it shouldnt have my information, right?
 

Buerkletucson

macrumors 6502
Sep 12, 2015
476
246
So I went to Best Buy to exchange my 2015 MacBook for a 2016 one. That's above the point, however. I was just a bit sketched out by the entire return process at Best Buy. I have a few questions:

1) Do they delete all the information off the laptop?
2) The guy took me to the back to log into iCloud on one of their computers (to make sure it wasnt associated with my iCloud account anymore) I came home and changed my password, but is this usual procedure?
3) The next person to buy it shouldnt have my information, right?

You should of done a "Cmd + R" and restored the machine.....

No idea what Best Buy does but I would sure hope their Geek Squad would restore it before selling it as a Open Box item.
That said, I purchased a supposed new MacBook from BB and got an already registered used machine. :oops:

I'd say if it's on iCloud your safe.....if it's on the machine itself, who knows.....
 

SteveJUAE

macrumors 68030
Aug 14, 2015
2,763
2,444
Land of Smiles
So I went to Best Buy to exchange my 2015 MacBook for a 2016 one. That's above the point, however. I was just a bit sketched out by the entire return process at Best Buy. I have a few questions:

1) Do they delete all the information off the laptop?
2) The guy took me to the back to log into iCloud on one of their computers (to make sure it wasnt associated with my iCloud account anymore) I came home and changed my password, but is this usual procedure?
3) The next person to buy it shouldnt have my information, right?
Although you should of cleared off all data first and account etc etc. In truth the average person receiving a used/open box laptop is more interested getting it set up and using his/her new toy than wasting hours trying to peek at a few documents or details you may have left behind that would be of little use or interest to the average honest person.

Those interested in identify theft etc are not obtaining data via BB open box purchases IMO I suspect BB would at least restore the laptop as a minimum.