Should I buy apple care?

Discussion in 'MacBook Pro' started by morgothaod, Aug 29, 2009.

?

Have you ever used your Apple Care?

  1. Yes, I took my comptuer in and got it fixed

    75.4%
  2. No, I never used it and it was a waste of money

    24.6%
  1. morgothaod macrumors regular

    Joined:
    Aug 26, 2009
    #1
    Does apple care resolve infected machines from trojans or whatnot? When answering the poll, please post how long you have had your computer and what problem your computer had. Apple care lasts for 3 years, right?
     
  2. Hellhammer Moderator

    Hellhammer

    Staff Member

    Joined:
    Dec 10, 2008
    Location:
    Finland
    #2
    3 years from the day of purchase. At least they can try, but reinstall of OS X is the easiest option. Bought my AppleCare yesterday so I can't answer yet
     
  3. DAMNiatx macrumors 6502a

    DAMNiatx

    Joined:
    Jan 20, 2009
    #3
    hahahahahah

    yes, you should before watch your porn.:p
     
  4. morgothaod thread starter macrumors regular

    Joined:
    Aug 26, 2009
  5. -Ryan- macrumors 68000

    Joined:
    Jan 28, 2009
    #5
    I don't think it's an indicator that there are bad build quality issues with Mac computers. I've had four different Macs, and bought Applecare three times. I have had three iPods which I have only had Applecare on the most recent. I had Applecare on my iPhone. I've used it once overall, for a logic board issue with my Macbook. Yes, it's expensive, but I'd rather have the peace of mind, that if something does go wrong, it will be corrected.

    Also, I think people are possibly voting yes, meaning that they believe it to be worthwhile, not necessarily that they've used it. :)
     
  6. BradenG macrumors regular

    Joined:
    Jul 13, 2009
    Location:
    Wisconsin
    #6
    I can't participate in the poll because of the choices available not applying to me....:confused:

    I got AppleCare with my Mac, I'm glad I did - just knowing that I have that option if something were to happen is reassuring.
     
  7. Eddyisgreat macrumors 601

    Joined:
    Oct 24, 2007
    #7
    Applecare is *very loosely* like health insurance. People without it will wait until a problem festers out of control and at that point the repair bill will cost as much as a new machine.

    Applecare customers will probably hit up their local Apple store (or the texas mail in center) at the slightest hint that anything is out of spec, and i've found that Apple usually doesn't have any problem with dealing with legitimate issues. And unlike healthcare, after around the 3rd or 4th repair, you can petition to get a brand new machine. Some people have even had their Applecare extended on the NEW machine and prorated for the previous one. Better chances of getting a new machine than winning the lottery.
     
  8. adamjackson macrumors 65816

    Joined:
    Jul 9, 2008
    #8
    Always get Applecare on notebooks. I don't think it's worth it as much for desktops because you'll plug it in and it won't move for 3 years. It's the moving around of a laptop that eventually leads to its failure rate.

    Logic board failures out of warranty can cost 500-1000 bucks. hard drive replacements $200 bad ram $150 and it's not the parts you're paying for labor too. I'm pretty sure that over half ot macs need some kind of repair beyond 1 year of use and applecare makes this a free service

    plus and I know this isn't official but Apple phone & genius support is more willing to help you even if you're within the first year if you have applecare. It's like they care more and are there for you and kinda got your back.
     
  9. morgothaod thread starter macrumors regular

    Joined:
    Aug 26, 2009
    #9
    I figured people voted yes for peace of mind. At $5 a month for 3 years, the cost isn't too much. What exactly does Apple Care cover anyways? Is it just hardware problems?
     
  10. cluthz macrumors 68040

    cluthz

    Joined:
    Jun 15, 2004
    Location:
    Norway
    #10
    I've had two logicboard replacements and one computer replaced by apple.
    Never had applecare, thank god for Norwegian laws :p
    (All laptops are covered by a 3 year long warranty by default, like applecare)
     
  11. Eddyisgreat macrumors 601

    Joined:
    Oct 24, 2007
    #11
    Man you ask alot of questions :D

    Apple hardware products
    An Apple computer
    An Apple mouse and keyboard when included with a covered computer (or purchased with Mac mini)
    An AirPort Extreme Card, AirPort Express or AirPort Extreme Base Station, Time Capsule, MacBook Air SuperDrive, and Apple RAM when used with a Mac covered by the AppleCare Protection Plan
    The Mac OS
    Many Apple-branded consumer applications, including iLife and iWork

    more: http://www.apple.com/support/products/proplan.html

    Basically anything thats from Apple and doesn't include third party hardware upgrades or accidental damage.
     
  12. macbook123 macrumors 68000

    Joined:
    Feb 11, 2006
    #12
    If you have a laptop, not within the first 11 months of purchase.

    You have the same warranty for the first 12 months after purchase, but if you buy Apple care immediately and then spill a cup of coffee over it, or drop it, you have wasted 200+ bucks.

    I guess it depends on your risk of doing such things. In my case it's high enough that the $300 bucks for my MBP's AppleCare would seem like a waste, as long as I don't forget to buy them in the last couple of weeks. If you have the luxury to buy earlier, then there you go.
     
  13. pmcb macrumors member

    Joined:
    Nov 3, 2008
    #13
    i havnt gotten it yet (i bought my mbp in june), i would like to at some point just for peace of mind, but as a student that much money is not chump change (maybe my bday or somethin).

    i just dont know if purchasing such a limited warranty is worth it, so for instance if there is a dent on the case because i banged it against something but the computer works fine, then next year the logic board fails, will apple say it's the dents fault?
     
  14. miles01110 macrumors Core

    miles01110

    Joined:
    Jul 24, 2006
    Location:
    The Ivory Tower (I'm not coming down)
    #14
    Compared to what, lunch at the cafeteria? How about compared to buying a new logic board?

    It's possible but unlikely. The logic board doesn't have any moving parts, so if it was really dead I don't see how they could claim it was because of the dent.
     
  15. alphaod macrumors Core

    alphaod

    Joined:
    Feb 9, 2008
    Location:
    NYC
    #15
    If like talking to someone on the phone after 90 days, you'll need AppleCare.
     
  16. Rizvi1 macrumors 6502a

    Joined:
    Mar 29, 2006
    Location:
    Laurel, MD (Baltimore, MD / Washington, DC area)
    #16
    Applecare is definitely worth it on portables. No question, get it. On desktops I'm in debate - especially with the Mac Mini (2007) I bought used in January. It is about to lose it's first year warranty on October 4th. I bought this on craigslist for $375. It is 1.83ghz Intel Core Duo but the RAM was upgraded to 2.5gb RAM and the Hard drive to 200gb 7200 rpm HDD. As a result, the computer runs really loud. I've had one issue with the wireless card not working because it got damaged in the install. As a result, the local Apple store wouldn't fix it. It's not that big a deal to me though because I can use a hard internet cable.

    But now the sound isn't working and I have to take it into the store to get fixed. I'm debating if I should not take any chances and buy the applecare for $65 off ebay or should I just let it go and if something happens, it happens. My worry on getting the Applecare is that, since I can't mail it in (you can only do that w/ portables), the store can give me a hard time on future issues.

    If you mail things in, they'll fix anything really I've noticed. They've replaced casing on my occasions for me just by me slipping a note in. Battery too
     
  17. sporadicMotion macrumors 65816

    sporadicMotion

    Joined:
    Oct 18, 2008
    Location:
    Your girlfriends place
    #17
    Just sell the machine after 6 months and use the applecare money and the machine sale price and buy a new machine... That's what I do and it's great. Always under warranty and never have to deal with bad decisions... I can fix it in 6 months.
     
  18. UltraNEO* macrumors 601

    UltraNEO*

    Joined:
    Jun 16, 2007
    Location:
    近畿日本
    #18

    I own a '07 MBP SR 2.2 with 128Mb GeForce thing. It's now over 2 years old, during it's time, so far...

    display replace twice (one developed a fault on the display, other had a connection problem),
    keyboard and topcase replaced (due to malfunctioning keyboard and trackpad)
    two new replacement batteries (under performing, won't hold charge),
    a new maglite PSU (cable split),
    replacement superdrive (died)
    most recently a brand new logicboard (stopped charging).

    Was the APP worth it? Yep! Absolutely! ;)
     
  19. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #19
    You missed an option on your poll.

    I buy applecare but I've never needed to send my MBP in for repair.

    The clear majority of people, including myself purchase applecare but have no problems with their laptops. This isn't a complaint, because a single repair to a laptop will far outstrip the cost of applecare.

    For laptops, its generally a no-brainer because of the nature of laptops and the cost of servicing them.
     
  20. lavinci macrumors 6502

    Joined:
    Jun 19, 2009
    #20
    You could always buy applecare at the 11th month to see if you really need it. It doesn't extend it two years from when you bought applecare; it extends it from the day you got your mac
     
  21. Maserati7200 macrumors 6502a

    Maserati7200

    Joined:
    Mar 17, 2009
    Location:
    11230, Midwood, Brooklyn, NY, USA, North America
    #21
    YES. On my MacBook that I owned since September 2007 I've had the following free repairs done

    HDD replaced , twice, January 2008 and August 2008
    Motherboard replaced September 2009, due to ethernet not working
    Superdrive replaced September 2009, due to epic failure
    Keyboard/TopCase replaced four times
    Plastic Display border replaced once

    But don't get Applecare for iPods, because when do you ever need apple care for them anyway?
     
  22. Yurtal macrumors member

    Joined:
    May 8, 2009
    #22
    I had a powerbook G4 15" which encountered a problem with picking up wireless routers about 2 months before the 3 year apple ran out. I took it in and for some reason they couldn't work out how to fix the problem so they replaced my machine with....a current (at the time) early 2008 macbook pro. It was the equivalent machine of its day, so it being under apple care provided me with an ongoing updated laptop. Its a no brainer, your computer will always be either repaired or replaced. It very much worth it in my book.
     
  23. angemon89 macrumors 68000

    angemon89

    Joined:
    Feb 5, 2008
    Location:
    The place where Apple designs stuff
    #23
    Yes, it's the wisest thing to do if you own a Mac laptop.
     
  24. upinflames900 macrumors 6502a

    upinflames900

    Joined:
    May 20, 2009
    #24
    I second this, and add that applecare even if you don't use it is a really good thing to just have as a "just in case" type of policy. It can really save you if something goes wrong.
     
  25. harodude macrumors regular

    Joined:
    May 7, 2007
    #25
    Laptop 1...
    1.) First rev. (2006) MBP 2.16 repaired 2 times.
    Replaced by a C2D 2.33 15"
    2.) 2.33 15" underwent many more repairs...
    Replaced by C2D 2.6 17" HR/Matte"

    Laptop 2...
    1.) SR 2.2 15" w/2 repairs & faulty battery
    Replaced with 17" MBP Unibody 2.93 - Issue free!

    Not that you would ever go through anything like the above, but...
    Yes, AppleCare is more than worth it for the peace of mind!

    I have been through more, but cannot go into detail because of confidentiality agreement...
     

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