iPhone Should i Contact Apple?

Discussion in 'Jailbreaks and iOS Hacks' started by jacobson00, Dec 14, 2012.

  1. jacobson00 macrumors member

    Joined:
    Mar 23, 2011
    #1
    I have an iphone 4 8gb. I brought it on Ebay and the buyer is legit (they told me it was their , not stolen). that was back in august.
    So i factory unlock it so i can use overseas.
    It worked for a while, i even used the unlock and jailbroken phone in the US. but something happenned (the itunes connect came out) i gave it to someone there but i have no idea what they have done to it. Now the phone can no longer be restored. One repair person when i came back to the us told me there is no imei or whoever i gave it to was trying to change the imei and it can no longer work on any network.so the phone is useless.

    Should i send it to Apple? i tried contacting the owner but no answers and ebay rules states after 90 i can't contact the seller on an item.
    Anybody has a suggestion or is the phone toast?
     
  2. labman macrumors 604

    labman

    Joined:
    Jun 9, 2009
    Location:
    Mich near Detroit
    #2
    go to settings general about see for yourself what info is there serial and IMEI firmware version etc.. you can check your warranty here https://selfsolve.apple.com/agreementWarrantyDynamic.do if it can't be restored that sounds like a hardware issue Apple might not warranty it.
     
  3. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #3
    Go here and punch in your serial number.
    https://expresslane.apple.com/ProductSelector.action
    It will tell you if its still covered under warranty.
    I dont know what the person you gave it to has done to it but obviously its not the person that sold it to you on ebay responsibility. If it worked fine for months then either something software or hardware wise went wrong or the person you gave it to repair it messed it up.
    If its out of warranty apple will replace the phone for $149.
    If its still under warranty it should be free unless when Apple inspects it they figure out someone opened it up and messed with it.
     
  4. dhlizard macrumors G4

    dhlizard

    Joined:
    Mar 16, 2009
    Location:
    The Jailbreak Community
    #4
    I do have one piece of advice for you.

    If Apple replaces your phone, I would keep it VERY FAR AWAY from this "someone" you gave it to.
     
  5. jacobson00 thread starter macrumors member

    Joined:
    Mar 23, 2011
    #5
    i don't think it is still under warantee. i am just afraid to go to apple and get into legal probleme with all the jailbroken, unlocking that happened with the phone. i have the ebay receipt from the seller.
     
  6. labman macrumors 604

    labman

    Joined:
    Jun 9, 2009
    Location:
    Mich near Detroit
    #6
    talk to who ever you gave it too find out what they did to it.. I think they are your problem. if it's been tampered with in any way jailbroken tampered with then Apple will deny the warranty. If the person you gave it to tampered with it you are out with the seller and ebay.
     
  7. jacobson00 thread starter macrumors member

    Joined:
    Mar 23, 2011
    #7
    i just check the serial and it is no longer under warranty. i am back in the state, i don't have any contact with the person i gave to overseas.
    i guess i will take my chances and send to apple and see what they say. i know for sure it was jailbroken and factory unlock. he definetely tampered with it
     
  8. jacobson00 thread starter macrumors member

    Joined:
    Mar 23, 2011
    #8
    would apple refund you the repair cost if they refused to repair your phone?
     
  9. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #9
    They wont refuse.
    Even if its broken, dropped in water, ran over by a car etc..
    They will just charge you the $149 and give you another phone.
     
  10. jacobson00 thread starter macrumors member

    Joined:
    Mar 23, 2011

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