Should I exchange my iPad with 1 dead pixel?

Discussion in 'iPad' started by normandy7, Apr 30, 2010.

  1. normandy7 macrumors member

    Jun 18, 2009
    Does Apple have an official policy regarding dead pixels?
  2. funkeruski macrumors regular

    Apr 3, 2010
  3. JayDH macrumors 6502

    Jan 20, 2008
    I have not exchanged an iPad for a dead pixel, but I did exchange a MacBook once. It didn't seem like there was a policy in place. I think that if the pixel is in the middle of the screen as opposed to somewhere not as noticeable you are more likely to get it exchanged. I think that you will probably get a replacement no matter what if you explain that you are not satisfied.
  4. FirePak macrumors regular

    May 5, 2006
    Mesa Arizona
    I would/Have. The whole process took about 5 mins they didnt even blink an eye or check it. I heard someone say that they are supposed to return it quickly and quietly.
  5. Stngray macrumors member

    Jun 25, 2007
    Goodyear, AZ
    The iPad is all about the display. It should be perfect. I would exchange it.

    P.S. My first iPad post!
  6. BigBeast macrumors 6502a

    Mar 6, 2009
    Bring it back!!

    No doubt! Bring it back!!
  7. ichabodkky macrumors member

    Nov 25, 2008
    Most certainly. My screen needs to come perfect. If not, to Houston I go.
  8. Maaz macrumors 6502a

    Mar 13, 2010
    Yep it took me 3 tries until I got a ipad without a dead pixel, and the apple store had no problem unboxing new ones to fit my needs. Very good customer service IMO.
  9. renewed macrumors 68040


    Mar 24, 2009
    Bemalte Blumen duften nicht.
    Good choice. Everything here is perfect ;)
  10. 4DThinker macrumors 68020

    Mar 15, 2008
  11. pruppert macrumors 6502


    Jan 30, 2008
    Same thing here. One dead pixel. I guess I'll exchange it.
  12. Buck987 macrumors 6502a

    Jan 16, 2010
  13. HelveticaNeue macrumors 6502a


    Apr 24, 2010
  14. thelead macrumors 6502a

    Apr 30, 2010
    No. I've tried 3, and all have had at least 2 stuck pixels. I'm super picky about these things but decided to quit exchanging when I got one with 2 stuck pixels at the edges of the screen. Unless yours is in the middle of the screen, I would keep it. You may regret it.
  15. PsyD4Me macrumors 6502a


    Mar 11, 2009
    under your bed
    youll prolly have to wait if they don't have stock, but i sure would take it in asap...
  16. ClaireL macrumors 6502a


    Apr 4, 2010
    New Jersey
  17. mzt macrumors member

    Apr 23, 2010
    Do they have a pixel tester app, ya know.. The one that flashes all those cool colors :cool: ?
  18. tac22 macrumors 6502

    Jun 16, 2009
    Yea, i have two stuck pixels, a little black light bleeding, and my mic stopped working for a while... but its working again so idk what happened with that.

    But my store doesn't have any in stock so i'm gonna have to wait
  19. linsam macrumors 6502


    Jul 3, 2007
    Irvine, CA
    I'd definitely take it back, especially if it's bothering you.
  20. fishepa macrumors regular

    Mar 9, 2009
    I have one dead pixel, but I'm not as anal as the rest of you all. It doesn't bother me that much.
  21. NateEssex macrumors 6502

    Aug 30, 2008
    Hell yeah!
  22. minik macrumors 65816

    Jun 25, 2007
    Bellevue, WA
    I didn't.

    The dead pixel is on the lower left hand corner in portrait mode.
  23. hsotnicam8002 macrumors 6502


    Mar 13, 2008
    United Kingdom
    You WOULD mention this wouldn't you!!!! I haven't really looked for dead pixels as I've been so engrossed in ... well everything that the ipad does so well. Trouble is I bought it off ebay in the UK from someone who brought it back from their holiday. It was new and sealed. But if it had a dead pixel the Apple Store might not be so sympathetic - or would they just shrug it off and replace.

    The only dead pixel I ever had on an LCD was on a cheap Laptop from PC World. As it was a Windoze machine the pixel was the least of my worries! I've never had this problem with an Apple product (dozens). But if my ipad had one it would have to go back.
  24. raw911 macrumors regular

    Mar 24, 2003
    I would. For these $$$$$ I want it flawless.
  25. MikhailT macrumors 601

    Nov 12, 2007
    I'm waiting till next month before I go to the apple store to exchange my iPad with a deal pixel. It annoys me when when I change pages, my eyes can see that shiny pixel in the lower left (its black but when changing angles, you can see colors) and I keep trying to clean that specific spot knowing full well that it's a deal pixel. :(

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34 April 30, 2010