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should I exchange my iphone

thadoggfather

thadoggfather

macrumors P6
Original poster
Oct 1, 2007
16,334
17,445
i have 5 series screen and have had this one for about a month but it has a few dead pixels when i start it up andone near the itunes button. Alo the bottom of the chrome bezel is scratche up from dust collecting under my agent 18 case. Not using a case anymore. How would i get apple to replace it if i were to go to a genius bar. What would i say. I also dont want an iphone with a negative black issue i had a few oike that it was awful
 
tell them its got a few dead pixels. that should be enough to get you a new iPhone. Make sure you go to the happy looking genius though, and not the grumpy one!
 
Is that enough reason? I feel like they will say its within spec. And how do I avoid getting a negative black screen? Had some difficulty with that in the past
 
thadoggfather said:
i have 5 series screen and have had this one for about a month but it has a few dead pixels when i start it up andone near the itunes button. Alo the bottom of the chrome bezel is scratche up from dust collecting under my agent 18 case. Not using a case anymore. How would i get apple to replace it if i were to go to a genius bar. What would i say. I also dont want an iphone with a negative black issue i had a few oike that it was awful
Click to expand...

I have one next to the iTunes button too. Weird thing is the display models in the apple store had stuck pixels where i had mine also!
 
it's probably a common problem. look at my brothers 7457092 screen when it was booting up, he had a bunch of dim dead pixels throughout too (but not near iTunes). I don't like that the chrome bezel is scratched near the bottom but I can live with it. I don't want to get a 7452322 negative screen.
 
thadoggfather said:
it's probably a common problem. look at my brothers 7457092 screen when it was booting up, he had a bunch of dim dead pixels throughout too (but not near iTunes). I don't like that the chrome bezel is scratched near the bottom but I can live with it. I don't want to get a 7452322 negative screen.
Click to expand...

I think it is - the 'Genius' actually told me given how mine looks there is little point getting a new one as its likely all screens have similar stuck light or dim pixels. He is probably right given the location and severity of mine at the moment i am probably better off sticking with it
 
eenu said:
I think it is - the 'Genius' actually told me given how mine looks there is little point getting a new one as its likely all screens have similar stuck light or dim pixels. He is probably right given the location and severity of mine at the moment i am probably better off sticking with it
Click to expand...

Ok I just have to say that I am here in NY State in the USA, and if I paid 400 Dollars next to what the conversion rate is in the UK , I would tell the genius to stick the iPhone up his stuck pixels.

YOU PAID a TON of money and your going to stick with it because of stuck pixels, dammit people go and get a BRAND NEW one in the BOX.
 
michaelsviews said:
Ok I just have to say that I am here in NY State in the USA, and if I paid 400 Dollars next to what the conversion rate is in the UK , I would tell the genius to stick the iPhone up his stuck pixels.

YOU PAID a TON of money and your going to stick with it because of stuck pixels, dammit people go and get a BRAND NEW one in the BOX.
Click to expand...

There is no point.... i have 8 stuck pixels are varying intensity. Apart from the fact i know where they are they don't stop my enjoying my phone. If i was to hand you the phone you probably wouldn't know where they are and prob wouldn't see them.

Like others on this forum i could go through every dam iphone box in the store and not get one without negative black issues, a dead or stuck pixel. In fact i find it VERY hard to believe that all these people that claim they have PERFECT iphones actually do have perfect ones. Get a magnifying glass out guys and I bet you any money you will see stuck pixels on your iphone screen.

The only one that slightly bothers me is a cluster or 2 or 3 pixels that are lit. The genius told me i have until Jan 9th 2008 so to go away and see if it clears of its own accord and if its still and issue or the issue gets worse they will change it for me. No big deal
 
eenu said:
Get a magnifying glass out guys and I bet you any money you will see stuck pixels on your iphone screen.
l
Click to expand...


If I've gotta get a magnifying glass to find something wrong with my screen then as far as I'm concerned, there's nothing wrong with it..
 
jemeinc said:
If I've gotta get a magnifying glass to find something wrong with my screen then as far as I'm concerned, there's nothing wrong with it..
Click to expand...

Actually i was exaggerating but if i hold my phone right up to my face i can see very lightly lit pixels in various locations.

Tried a pixel fixer and it didn't work.
 
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