iPod touch Should I exchange?

[benflick]

I have a 1st gen. iPod touch with 1.1.4 on it.
If I look at the screen the right way, it is like it is flickering.
I have restored many times, and it still freezes almost daily. I really want the new iPod touch, but keep in mind That is NOT the reason I would want to exchange.
my question is, Based on the problems my iPod is having, what do you think the genius would do?

 

[Heather1]

If it's still covered within the warranty, i'd exchange it.

 

[benflick]

If it's still covered within the warranty, i'd exchange it.

Thanks, But I'm afraid I will go to the genius and he won't catch it freezing, or not recognize the screen issue.
for the record, it was purchased in june, so yeah its covered, but I don't have any reciept

 

[Heather1]

Thanks, But I'm afraid I will go to the genius and he won't catch it freezing, or not recognize the screen issue.
for the record, it was purchased in june, so yeah its covered, but I don't have any reciept

Ughh... i hate random malfunction. I think they'll still consider you because every ipod has a serial #. not so sure about this though, you might wanna call the applecare.

 

[benflick]

Is there an online email service that could get my question answered?

 

[Heather1]

Dude, it's called "search"

https://selfsolve.apple.com/GetWarranty.do

 

[benflick]

Dude, it's called "search"

https://selfsolve.apple.com/GetWarranty.do

Hey smartass, not that.
I'm talking about an online assistant that I can email and ask them what I should do rather than drive an hour to Apple

 

[crogue5]

Ughh... i hate random malfunction. I think they'll still consider you because every ipod has a serial #. not so sure about this though, you might wanna call the applecare.

Well she said CALL applecare... not anything about driving... but hey, guess you know know how to "search" the apple store for support and the number for it either... good luck

 

[mackmgg]

Thanks, But I'm afraid I will go to the genius and he won't catch it freezing, or not recognize the screen issue.
for the record, it was purchased in june, so yeah its covered, but I don't have any reciept

i got mine in july and i exchanged for the 2nd get for like 50 bucks including shipping w/o a reciept, they can get all the info from the serial #

 

[benflick]

Thank you, if I may ask, what was the cause of your replacement?

 

[mackmgg]

Thank you, if I may ask, what was the cause of your replacement?

exactly as i told the rep "a new one is out" so im assuming if the screen malfunctions that a better reason.