Should I pay the service fee?

Discussion in 'Mac Basics and Help' started by P4kk, Jun 28, 2016.

  1. P4kk macrumors newbie

    Joined:
    Jun 28, 2016
    #1
    im a full blown noob with computers lol i just got a quick question. So I have a 2013 macbook air that broke, the screens broken and the logic boards completely shot. The mac store wants $550 for a new logic board which i have to wait 1-2weeks to get + I owe $30 for the service fee (to check what was wrong with it). Im planning to just buy a new laptop so I dont care to get a new logic board for my mac. Other than the logic board and screen everything else is in working order, jftr I have my data backed up and the macs reset to factory settings. So my question is should i just forget about my mac and leave it at the shop and save the $30 which i owe for the service fee or are the parts worth more? And would i be able to sell them?
     
  2. Gregg2 macrumors 603

    Joined:
    May 22, 2008
    Location:
    Milwaukee, WI
    #2
    The fee they are charging is for the time it took to analyze the problem. What you decide to do with the computer has no impact on their cost for telling you what is wrong with it. Not paying for that service would not be a nice thing to do. And if you don't, I would expect the shop you had look at it would refuse to offer their expertise to you in the future. Should they do that, you would be deserving of their disdain. So yes, you should pay the fee.
     
  3. Volusia macrumors 6502

    Volusia

    Joined:
    Jun 8, 2016
    Location:
    Central Florida
    #3
    They performed a service for you, that you requested. To not pay the nominal fee for that service would be wrong.
     
  4. bruinsrme macrumors 603

    bruinsrme

    Joined:
    Oct 26, 2008
    #4
    If I was going to buy a computer from that store within say 2 weeks, I would probably ask them if they would waive the fee.
     
  5. Mlrollin91 macrumors G5

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #5
    This is all done at an Apple Store? If you don't pay, I'm sure your account will be flagged, and if you go to any Apple Store for help, they will probably see that you didn't pay and make you pay right then and there. Is it really worth $30? Just pay it.
     
  6. Mr_Brightside_@ macrumors 68030

    Mr_Brightside_@

    Joined:
    Sep 23, 2005
    Location:
    The 6ix
    #6
    The SSD is worth way more than $30.
     
  7. P4kk thread starter macrumors newbie

    Joined:
    Jun 28, 2016
    #7
    Please i just want answers to my question haha im tight on money rn and lets be serious we all know this service fee is overpriced, im the biggest computer noob and was able to figure out the problems the logic board even before taking it in but had to confirm with them probably took them less than 10 minutes and its at a mac authorized service centre in china.
     
  8. chscag macrumors 68020

    chscag

    Joined:
    Feb 17, 2008
    Location:
    Fort Worth, Texas
    #8
    A genuine Apple store does not charge a service fee for initial diagnosis, however, you're in China and used an authorized service center. A service fee of $30 is nothing nowadays... pay the fee, get back your machine, and sell it for parts on eBay.
     
  9. Spink10 Suspended

    Spink10

    Joined:
    Nov 3, 2011
    Location:
    Oklahoma
    #9
    Pay $30 the MacBook Air is worth Lot more than that.
     
  10. Fishrrman macrumors G5

    Fishrrman

    Joined:
    Feb 20, 2009
    #10
    Pay the "Service fee" and be done with it.

    DON'T spend $550 to get it fixed.

    Take that money and put it towards something new.

    I've seen the "2012" non-retina MacBook Pro on sale for $799.
    It's not the latest-and-greatest, but it's a proven computer and might be a cost-effective replacement….
     
  11. Gregg2 macrumors 603

    Joined:
    May 22, 2008
    Location:
    Milwaukee, WI
    #11
    So they did what you wanted them to do. They're a business, not a charity. Pay them. Don't rationalize; you don't know their costs. Prices include up to 3 times the labor rate to cover overhead expenses. $30 is very reasonable.
     

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