Should I Push Apple for a New Laptop ?

Discussion in 'MacBook Pro' started by Mr Jinks, Jan 27, 2010.

  1. Mr Jinks macrumors newbie

    Jan 27, 2010
    I currently own a unibody MBP 2.53Mhz model from late 2008.

    All was going fine until it recently started suffering from screen flickering. My local Apple Store replaced the Display under the Applecare warranty.

    2 days after this was done the flickering started again.

    This time they replaced the display again and also the logic board.

    A few days after I got it back the screen started to show light bleeding around the edges, ie White Fringing.

    I've taken it back in and they have kept hold of it to replace the display again and maybe another logic board if required.

    Given the issues above, should I push for a new unit and has anyone had experiences in doing so and where should I start ?

  2. stridemat Moderator


    Staff Member

    Apr 2, 2008
    You may be able to push for a replacement, but it does entirely depend on the Genius you have an appointment with. There does seem to be an 'unwritten' rule with Geniuses that after 3 attempts to fix the problem a new machine may be given.
  3. Hellishness macrumors 65816


    Jan 27, 2010
    Bay Area, CA
    yes, i would also like to say that i think there is a '3rd time's the charm' rule for replacements.
  4. tcphoto macrumors 6502a


    Feb 23, 2005
    Madison, GA
    I have found that you will more likely have success by calling Apple Care.

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