Should I send in my Macbook Pro?

Discussion in 'MacBook Pro' started by Hexero, Mar 21, 2011.

  1. Hexero macrumors regular

    Feb 2, 2010
    Hi. I'm a bit worried about my 2010 Macbook Pro 17". I think a fan is broke, and my RAM is about to die. On my lower left side there is a fan, right? Well, it's making loud noises. It's like my fan is at a very high speed, AND, it makes a kind of noisy Harddrive sound when I'm doing NOTHING on the computer. My harddrive is on the right, so it can't be that? I have tried this program called fancontroller or something which you guys recommend, but fans are at 2000rpm.

    I also got this "kernel panic" problem, first time for around a month back, then two times yesterday. I ran the hardware test, first short test gave no errors. The extended test gave me one error, this:
    4MEM/62/40000000: 0x84452c98

    I searched at Google, and found out that it may be a RAM-related problem. Obvious, since it says "4MEM" which probably means 4GB Memory.

    I haven't changed my RAM or anything. I haven't even changed anything inside my computer.

    There are none Apple Retail Stores in Norway, so what should I do? I've talked to a women at Apple with a problem related to xCode, excellent service. Will Apple fix those problems for free or something? I'm still under the 1 year of AppleCare. And by the way, is there a site which sells an extended version of AppleCare cheaper?

    Thankd in advance!
  2. mulo macrumors 68020


    Aug 22, 2010
    Behind you
    first off, the harddrive is on the bottom left, where you have your left wrist. there are two fans, one at the back left one in the middle back.

    if you can find the panic log, post it, i might be able to help with that.

    in regards to your warranty i believe your covered under norwegian law for five years, and not the one year apple says. but ill have to ask my friend.

    in my country i'm covered for two years by law. we call it reklamationsret, basically it means the fault was already there when you bought the product but didn't show before being used. again i'm not sure about the exact laws in norway but i know they are very similar.
  3. Hexero thread starter macrumors regular

    Feb 2, 2010
    Thanks for a fast reply!
    Isn't the Harddrive on the same side as the SuperDrive? In that case it's on the right side?

    I will try to find that log, I'll post it later.

    Yeah, I have 1 year warranty from Apple, but 5 years reklamationsret as you said.

    My computer did make those noises from the start.

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