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should i take this iphone back?

V

Vick77

macrumors member
Original poster
May 5, 2008
68
0
Hi, I've had my iPhone almost 4 months and had no problems at all, however since yesterday my iphone has been acting wierd...

I live in university accommodation, and whenever I'm in my own room it acts as though I have no reception, as in my reception shows full but I can't make or receive calls and none of my text messages come through. Also I have noticed a vast decrease in battery life, I really can't understand what the problem is because I've been using my phone in my room without fault for the last couple of months, and it has full reception. It's only since yesterday.

I'm not sure whether to take it back to o2 or not, there's no apple store within close distance to me, and I have no insurance, if this is a fault, would my warranty cover it?

Any help is appreciated
 
no not yet, how do i go about doing that? would i lose my data?
 
I just tried to restore it, but it said "could not be restored, an unknown error occurred (1602)" also it's now crashed on a screen showing the apple cable and an itunes symbol. Even if i force close the iphone, and turn it back on, it turns on again on the frozen screen.

Does it look like I need to take this back to the o2 store?
 
AT&T has been having issues in some areas lately. Dropped calls in random places with normally great reception, emails not being retrieved, etc. Give it a day or two to work itself out. In the meantime, try a restore.

My phone was acting about the same and I restored and gave it a day and it was back to normal.
 
thanks for your replies, I did a restore but am still having the same problems so I guess I'll just wait a couple of days before taking it to o2.
 
Loonytik said:
AT&T has been having issues in some areas lately. Dropped calls in random places with normally great reception, emails not being retrieved, etc. Give it a day or two to work itself out. In the meantime, try a restore.

My phone was acting about the same and I restored and gave it a day and it was back to normal.
Click to expand...
Being they are in Europe somewhere I don't think AT&T has much to do with it.

daisuke07 said:
Take it to Apple and they will probably just give you a new one unlike AT&T.
Click to expand...

AT&T is NOT warranty service for the iPhone, the salesdrones SHOULD have mentioned that. My local AT&T store said after 30 days you will need to goto an :apple: store or deal w/ :apple: on line for iPhone related issues about 3 times while i was getting my iPhone.
 
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