Should I try to return for one dead pixel?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by spiderman0616, Oct 21, 2010.

  1. spiderman0616 macrumors 68040


    Aug 1, 2010
    I need some opinions. I'm on my second iPhone 4---I had to take the first one back because of WiFi problems and they gladly exchanged it. Problem solved.

    A couple of days ago, I noticed my replacement iPhone 4 has a dead pixel. (It's black and only shows up on white screens.) It's near the edge of the screen and not in a spot I look at too much, but since I know it's there I always look for it.

    I'm pretty sure if I took this one to the Apple store, they would replace it again, but here's the thing:

    A) I really don't feel like going there and doing this all over again.
    B) I'll probably find something nitpicky about the THIRD one I get and will be tempted to try to exchange it.
    C) I could just wait until about 11 months into my warranty and exchange it then, essentially giving myself a free battery replacement and also fixing any other dead pixels that may come up between now and then.

    What do you guys think? I think every color screen phone I've ever owned has had at least one dead pixel. It seems like a dumb reason to make a trip to the Apple store, but I'm torn.
  2. -aggie- macrumors P6


    Jun 19, 2009
    Where bunnies are welcome.
    I’d stick with it and if anything else goes wrong return it.
  3. SidBala macrumors 6502a

    Jun 27, 2010
  4. spiderman0616 thread starter macrumors 68040


    Aug 1, 2010
    I think that's going to be how it has to go. I really don't want to go back to the Apple store because the one in my area is always a zoo, but I have an appointment for Saturday.

    It's such an awesome display, and I can't stand having dust or dead pixels interfering with it, no matter how small. However, if I get a third new phone and IT has a dead pixel, I'm not going through this again. This will be my last shot at perfection. ;)
  5. SA22C macrumors regular

    Mar 10, 2010
    Top Gear Test Track.
    Considering how much we will all pay for our iPhones once the purchase price and the plan is accounted for, I see no reason why anyone should settle for less than total satisfaction. If you aren't happy and Apple is willing to give you a replacement to make it right, you should take them up on the offer.

    I got the display replaced in my 13inch MacBook Pro due to dust contamination and I couldn't be happier with the replacement screen. Once I knew the dust was there my eye was always drawn to it so it really wasn't something I wanted to live with. Similarly, if you have a dead pixel and you always notice it, return the phone.
  6. logitechFan macrumors member

    Sep 6, 2010
  7. spiderman0616 thread starter macrumors 68040


    Aug 1, 2010
    I ended up taking it back--they were really cool about it, even though you could barely tell where the dead pixel was

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