So i bought a MacBook pro 13''. ive had many problems:
1) speaker/the voice to speach thing wasnt working efficiently( the thing that happens when you double tap fn).
2) Macbook randomly turned of and didnt come back on at all(didnt charge, on button did nothing and the battery indicator didnt work), unit dead. Apple took it to the back and somehow fixed it.
3) that day when i got back, it turned out something happened to the mic as it was completely muffled to the point that you could hardly make out what someone was saying. So i took it into apple and they said, sure we'll repair it for you. I got a call 2 days later to come pick it up. great i thought at the store the lady said test it out and in the settings it showed it detected the sound efficiently, i didnt check the playback though as it was too loud in the store. however when i got it and brought it home mic was still muffled (but better than before). However i had no the same day an appointment for another mac and the way i was treated was 'poor' to say the least from body language to the fact the guy just assumed we were there for a iPhone/iPad appointment due to the fact my dad had a strong accent, and its not that im being touchy but it was clear that this was the case.
4 ) i then had a issue with my iPhone 4 where it randomly vibrated for 10 mins and didnt come on at all. When i called the store the guy was very improffesional. From the fact you could hear him texting a way and then docking his iPhone in the background. He then said he was unable to accsess the apointment times( i wanted to confirm my appointment for the next day) however he could tell me the next available:/ bizzare.
These are some of the issues ive had in a space of 1 week. Im planning on talking to the manager. But spending £1000 on a computer you would expect it to do the standard things.
Does anyone thing that they would replace it due to the fact the poor service, the fact that when it wouldn't come on he did something and the mic stopped working, and then after repair it still didnt work ?
1) speaker/the voice to speach thing wasnt working efficiently( the thing that happens when you double tap fn).
2) Macbook randomly turned of and didnt come back on at all(didnt charge, on button did nothing and the battery indicator didnt work), unit dead. Apple took it to the back and somehow fixed it.
3) that day when i got back, it turned out something happened to the mic as it was completely muffled to the point that you could hardly make out what someone was saying. So i took it into apple and they said, sure we'll repair it for you. I got a call 2 days later to come pick it up. great i thought at the store the lady said test it out and in the settings it showed it detected the sound efficiently, i didnt check the playback though as it was too loud in the store. however when i got it and brought it home mic was still muffled (but better than before). However i had no the same day an appointment for another mac and the way i was treated was 'poor' to say the least from body language to the fact the guy just assumed we were there for a iPhone/iPad appointment due to the fact my dad had a strong accent, and its not that im being touchy but it was clear that this was the case.
4 ) i then had a issue with my iPhone 4 where it randomly vibrated for 10 mins and didnt come on at all. When i called the store the guy was very improffesional. From the fact you could hear him texting a way and then docking his iPhone in the background. He then said he was unable to accsess the apointment times( i wanted to confirm my appointment for the next day) however he could tell me the next available:/ bizzare.
These are some of the issues ive had in a space of 1 week. Im planning on talking to the manager. But spending £1000 on a computer you would expect it to do the standard things.
Does anyone thing that they would replace it due to the fact the poor service, the fact that when it wouldn't come on he did something and the mic stopped working, and then after repair it still didnt work ?
