My dad just bought a 21" iMac to replace his aging PC at my suggestion. I sent him instructions for using the Lion migration tool, but it turned out his brand new Mac ordered direct from Apple last week came with Snow Leopard. He called tech support and they figured that out when he couldn't find the migration tool. At least they gave him a complimentary upgrade Shouldn't new Macs have Lion by now? And any suggested resources for a computer literate 70 year old using his first Apple since his 1983 //e?