This was a real ***** show. I could not get the store on my iPhone 5S to work, the website to work, or the att store to work... Then after 37 minutes I get my phone ordered on ATT... I could not get the 2nd phone upgraded so I went to bed at 1:30... This am I get a confirmation email on the 1st phone... then I just got another email from ATT "Unfortunately, we couldn't verify your address and, as a precaution, your order was canceled." I just went on and ordered it from apple. Will be here in a month. its a good thing apple makes such a great product, because there releases have really gone to *****. I gotta belive Steve Jobs is turning over in his grave.