iPod Shuffle fallen apart...

[eyemacg5]

Yesterday I spent a whole day in town listening to my shuffle just walking about shopping, not running or anything. When I get home I realise that my shuffle has fell apart, the bottom plastic with the headphone jack has come off and the center button has come out.

I would not hesitate to take it back to apple but I have no box, I have no recite and I do not have the original headphones.

What should I do?

 

[JDN]

I doubt apple will do anything to help you without a box or receipt, but you will never know unless you call them.

Would you home contents insurance cover it under accidental damage? Might be the way to go...

 

[asxtb]

I doubt apple will do anything to help you without a box or receipt, but you will never know unless you call them.

Actually, It shouldn't matter if you have the box or not. It's a defective product. Apple should replace it. Take it to an Apple store or call them up.

 

[sparkyms]

Yeah. What asxtb said, the fact is, if it's still in warranty they should fix it/give you a new one.
They may ask for you reciept, but then again if its a gen 2 shuffle, its less than a year old anyway so they should replace it no gripes.

 

[eyemacg5]

Looks like another trip to the apple store.
Nothing wrong with the apple store but its in a huge shopping complex which is soo busy all the time unless you go at 8am when no where is open.

 

[eyemacg5]

Well on the phone they said they'd replace it but in store was totally different.

Then they said I would need to send it to the depot and the employee told me to go to http://depo.info.apple.com, spelling depot wrong....