Shuffle will not turn off

Discussion in 'iPod' started by landis, Apr 12, 2007.

  1. landis macrumors regular

    Joined:
    Apr 9, 2007
    Location:
    Toronto/Kingston Canada
    #1
    i have a new 2g ipod shuffle. the off switch will not work. I can still play and pause it while it is supposed to be off. i reset it to factory settings, made sure the software was up to date and loaded all new songs. nothing seems to work. is

    should i just take it into the apple store?
     
  2. Unspeaked macrumors 68020

    Unspeaked

    Joined:
    Dec 29, 2003
    Location:
    West Coast
    #2
    Let the battery run down to zero and keep it unplugged for a while.

    THEN, fully charge it and do the factory reset - you know there's a special one just for this model, right?

    THEN, see if it works.

    If none of that fixes it, the Apple Store is probably a good bet...
     

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