Still never heard back from Shumuri about my case arriving cracked. Not surprised given how small the company is. Hell, the enveloped had my address hand-written on it. This will just be a loss, I'll never order from them again. I'll just stick with bigger, well-known companies from now on.
With all that's going on in Hong Kong maybe you should give them a chance and send another email.
I have had nothing but Great CS from them.
Daniel is the one you need to get in contact with.
Good Luck.