Hey all. I must first let everyone know that I am completely technologically illiterate. I know nothing. And that is why I love macs. A couple of years ago I purchased a simple macbook something or other, and now I've just bought the Air. I love it. But I must say, it has not been that easy getting started. Here is what has happened so far: 1. Was planning to do a Migration. Unfortunately, my old macbook didn't have the "To another Mac" option. It was only by reading a random article online did I figure out how to update my migration assistant. So, did that. Great. Ran the Migration. Took about 4 hours, even though at one point it said it would take 17 hours. Got the message: "Migration Successful". Very excited. 2. Went to open Office 2004, which was really the only program I needed, and it was a no go. I was directed to "Terminal"? Don't ask me. A bunch of gibberish. 3. Pretty frustrated at this point, I just resolve to buying the superdrive and buying Office 2008(because I couldn't find the 2004 disc!). And of course, the retail stores are out of stock! For days! I'm in NYC. Finally, just order it online. Takes 5 days to get here with overnight shipping. Fine. Install Office 2008. All is good. 4. Today, I decide to Shut Down instead of Sleep. I don't now why. When I turn back on, I'm back to factory settings. My documents are also gone. After doing some online research, it appears that maybe I've got two Users going. Fine. I check and I do. It seems like one is from the migration and one was created when I first started the Air. And this is where I'm at. What do I do now? I found an article that said something about renaming one "_new" but it appears I don't have authority to do this. I really don't know what to do at this point. Sorry about the long-winded post. I am just a complete computer idiot and just want my Macbook Air to function as well as it is beautiful. Thanks for any assistance. P.S. The little house icon is by my old mac's name. P.P.S. Stop laughing at me. P.P.P.S. I think I solved the "problem". I didn't quite realize I could logout and log back in as another user. I'm so ashamed of my ignorance. P.P.P.S. Really stop laughing now.