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shutdown popup keeps opening after waking up my mac by pressing the power button

lehoid

lehoid

macrumors newbie
Original poster
May 18, 2022
3
0
This is a weird issue and I can live with it but maybe somebody have already figured it out.

I got my first Mac, a Macbook Air M1 512SSD version about a month ago. It works flawlessly, but just recently I ran into this weird issue.

So, when my mac is sleeping with the lid left open and I want to wake it, I press the power button. It worked for me for about a month, but just recently 1-2 times out of 5 events, the "Are you sure to shut down your computer now?" popup jumps in like 1-2 sec after waking up.

As far as I know, it should wake up even by just touching the touch id / power button, so I should not even have to press the button actually, is that correct?

Otherwise the power button works as expected, it locks the screen when pressed while the machine is running, and unlocks it when touched on the lock screen. I can also use the touch id every time it needed without any problems. So it seems to me a software bug.

Has anyone run into the same issue?
 
maternidad said:
This is totally a different problem.
Click to expand...
There are two known problems with waking your computer with the Touch ID. This one where you get the shutdown dialog. Try and use the Touch ID to get that dialog and it doesn’t happen. The MacBook just locks the screen. Press again and it unlocks the screen. So where is the shutdown dialog coming from? As the OP says, it just looks like a bug.

The second problem is that when the MacBook has been sleeping for a while, pressing the Touch ID will briefly wake the computer and then immediately send it back to sleep. A second press wakes the computer and unlocks the screen.

Both minor annoyances. The first one is rare as far as I can tell. The second one is very common.
 
lehoid said:
This is a weird issue and I can live with it but maybe somebody have already figured it out.

I got my first Mac, a Macbook Air M1 512SSD version about a month ago. It works flawlessly, but just recently I ran into this weird issue.

So, when my mac is sleeping with the lid left open and I want to wake it, I press the power button. It worked for me for about a month, but just recently 1-2 times out of 5 events, the "Are you sure to shut down your computer now?" popup jumps in like 1-2 sec after waking up.

As far as I know, it should wake up even by just touching the touch id / power button, so I should not even have to press the button actually, is that correct?

Otherwise the power button works as expected, it locks the screen when pressed while the machine is running, and unlocks it when touched on the lock screen. I can also use the touch id every time it needed without any problems. So it seems to me a software bug.

Has anyone run into the same issue?
Click to expand...
I have the opposite issue. Pressing the button *doesn't* prompt me to sleep/shutdown/etc. It just takes me to the lock screen
 
jdb8167 said:
It’s not supposed to show the shutdown dialog.

Use Touch ID on Mac

Nothing in that Apple support document says that Touch ID should prompt for shutdown.
Click to expand...
It's also described as the power button though; if you hold it down long enough it'll shut down. I'm just sort of surprised that it doesn't have power functioanlity besides a forced shutdown.
 
Did anyone manage to get it resolved?

I have two 16" M1 MBP .. exact same models - one from work and another I purchased recently for personal use.

The work macbook has been in use for 13 months now and I've never seen this on that machine.

The personal macbook has done this 4 times in 4 days, and it makes me believe it's a hardware issue.
 
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