shutting down problem...help me!!

Discussion in 'Mac Basics and Help' started by mattuk87, Mar 6, 2007.

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  1. mattuk87, Mar 6, 2007

    mattuk87 macrumors newbie

    Joined:
    Jan 31, 2007
    #1
    when ever i try to shut down it just crashes. i click shut down, the desktop item dissappear like usual but then when the screen fades to blue it crashes half way doing it which leave me with a blue tint to my wallpaper and i can do anything but shut it down by pressing the power button

    can anyone help me??
     
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  2. anoopmj, Mar 6, 2007

    anoopmj macrumors member

    anoopmj

    Joined:
    Oct 31, 2006
    #2
    i've never had this problem... you might want to contact the customer care
     
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  3. nazmac21, Mar 6, 2007

    nazmac21 macrumors 6502a

    nazmac21

    Joined:
    Feb 25, 2007
    Location:
    Digital World
    #3
    Probably bad RAM, so reseat the RAM properly and reset the PRAM. If that doesn't help call Apple.
     
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