Shutting Down Problem

[XFacta82]

When I go to shut down the computer the top bar disappears but the dock stays up. The computer does not shut down until i hold the power button a few seconds to manually do it. Why is this happening?

 

[MacDawg]

Sounds like you might have a program that is not quitting

What programs do you have running when you try to quit?
iTunes does it to me sometimes

Next time, use command-option-esc to bring up the force quite dialogue box to see what is running and you can do a force quit

Woof, Woof - Dawg

 

[XFacta82]

None of my programs are running at the time of this

 

[MacDawg]

None of my programs are running at the time of this

Have you tried the usual suspects:
Repairing permissions
Resetting the PRAM

What version of OSX are you using?
Have you installed the latest updates from Software Update?

Do you have any 3rd party hacks to your dock or your system?

Woof, Woof - Dawg

 

[XFacta82]

I just got the black macbook a couple months ago. Everything is updated

 

[MacDawg]

Are you experiencing any other issues, or is it just the shut down?

Did you install any 3rd party RAM?

Sorry for all the questions, just gathering info to help

Woof, Woof - Dawg

 

[XFacta82]

No extra RAM. This is the only problem

 

[MacDawg]

OK, you've exhausted about all of the quick things I know that could be an issue...

I'm sure someone else will have an opinion but I have only 2 other things to suggest:

1. Reinstall OSX from your DVDs

2. Take it to the Genius Bar if you have an Apple Store nearby (I know, I know, I can hear you now... you don't )

Sorry I haven't been much help, but I'm sure some of our other members will have greater insight than I do!

Woof, Woof - Dawg

 

[XFacta82]

Thanks for your help! If it persists I will try the genius bar...I do have one close by

 

[MacDawg]

Thanks for your help! If it persists I will try the genius bar...I do have one close by

Snap! First good news in the thread!

Woof, Woof - Dawg

 

[Consultant]

You need to use Disk Utility to
- repair permission
- verify disk

In addition to the initial problem that caused the inability to shut down, constantly powering down by holding the power button probably messed up your disk.

BTW, Macs DO NOT need to be shut down frequently. Just put it to SLEEP and wake it up. Most users can run for months at a time without restarting and maintain the performance.

 

[MacDawg]

You need to use Disk Utility to
- repair permission
- verify disk

If you are going to REPAIR the disk, you will need to boot from your install DVD and run Disk Utility from there

Woof, Woof - Dawg

 

[XFacta82]

Can you give me detailed instructions on how to go about doing this? Thanks