Shutting Down Problem

Discussion in 'Mac Basics and Help' started by XFacta82, Aug 1, 2008.

  1. XFacta82 macrumors member

    Joined:
    Jun 2, 2008
    #1
    When I go to shut down the computer the top bar disappears but the dock stays up. The computer does not shut down until i hold the power button a few seconds to manually do it. Why is this happening?
     
  2. MacDawg macrumors Core

    MacDawg

    Joined:
    Mar 20, 2004
    Location:
    "Between the Hedges"
    #2
    Sounds like you might have a program that is not quitting

    What programs do you have running when you try to quit?
    iTunes does it to me sometimes

    Next time, use command-option-esc to bring up the force quite dialogue box to see what is running and you can do a force quit

    Woof, Woof - Dawg [​IMG]
     
  3. XFacta82 thread starter macrumors member

    Joined:
    Jun 2, 2008
    #3
    None of my programs are running at the time of this
     
  4. MacDawg macrumors Core

    MacDawg

    Joined:
    Mar 20, 2004
    Location:
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    #4
    Have you tried the usual suspects:
    Repairing permissions
    Resetting the PRAM

    What version of OSX are you using?
    Have you installed the latest updates from Software Update?

    Do you have any 3rd party hacks to your dock or your system?

    Woof, Woof - Dawg [​IMG]
     
  5. XFacta82 thread starter macrumors member

    Joined:
    Jun 2, 2008
    #5
    I just got the black macbook a couple months ago. Everything is updated
     
  6. MacDawg macrumors Core

    MacDawg

    Joined:
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    #6
    Are you experiencing any other issues, or is it just the shut down?

    Did you install any 3rd party RAM?

    Sorry for all the questions, just gathering info to help

    Woof, Woof - Dawg [​IMG]
     
  7. XFacta82 thread starter macrumors member

    Joined:
    Jun 2, 2008
  8. MacDawg macrumors Core

    MacDawg

    Joined:
    Mar 20, 2004
    Location:
    "Between the Hedges"
    #8
    OK, you've exhausted about all of the quick things I know that could be an issue...

    I'm sure someone else will have an opinion but I have only 2 other things to suggest:

    1. Reinstall OSX from your DVDs

    2. Take it to the Genius Bar if you have an Apple Store nearby (I know, I know, I can hear you now... you don't :))

    Sorry I haven't been much help, but I'm sure some of our other members will have greater insight than I do!

    Woof, Woof - Dawg [​IMG]
     
  9. XFacta82 thread starter macrumors member

    Joined:
    Jun 2, 2008
    #9
    Thanks for your help! If it persists I will try the genius bar...I do have one close by :)
     
  10. MacDawg macrumors Core

    MacDawg

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    #10
    Snap! First good news in the thread!

    Woof, Woof - Dawg [​IMG]
     
  11. Consultant macrumors G5

    Consultant

    Joined:
    Jun 27, 2007
    #11
    You need to use Disk Utility to
    - repair permission
    - verify disk

    In addition to the initial problem that caused the inability to shut down, constantly powering down by holding the power button probably messed up your disk.

    BTW, Macs DO NOT need to be shut down frequently. Just put it to SLEEP and wake it up. Most users can run for months at a time without restarting and maintain the performance.
     
  12. MacDawg macrumors Core

    MacDawg

    Joined:
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    #12
    If you are going to REPAIR the disk, you will need to boot from your install DVD and run Disk Utility from there

    Woof, Woof - Dawg [​IMG]
     
  13. XFacta82 thread starter macrumors member

    Joined:
    Jun 2, 2008
    #13
    Can you give me detailed instructions on how to go about doing this? Thanks
     

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