Side button on Apple Watch 2 REALLY loose.

Discussion in 'Apple Watch' started by WilliamG, Sep 20, 2016.

  1. WilliamG macrumors G3

    Joined:
    Mar 29, 2008
    Location:
    Seattle
    #1
    I don't know how typical this on the Series 2, but the long side button my stainless Series 2 I just received is incredibly loose. Just rolling my finger over it causes it to rattle like crazy. It's so loose that after I press it in and let go, you can hear it "rattle out" as it comes back out. I can also hear it if I shake my hand around.

    I'm not sure if this a byproduct of the new waterproofing, or if this is normal. My 1st gen Apple Watch doesn't have this issue at all..

    Any thoughts from other Series 2 owners?
     
  2. Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #2
    My Series 2 is not here yet, but my Gen 1 Stainless never had this issue. Contact Apple Care and advise them of your findings. It's not worth having further issues. Sounds to be a problem.
     
  3. WilliamG thread starter macrumors G3

    Joined:
    Mar 29, 2008
    Location:
    Seattle
    #3
    Well I'd like to know for sure either way. I called Apple and they told me the stores have no stock and to get a new one means just returning mine and ordering a new one. Kind of a bummer without knowing what's what here... Hopefully someone else can chime in who has one. Cheers!
     
  4. Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #4
    Honestly, if the side button seems fairly loose beyond what is considered normal play, I would send it back and have it replaced. Apple's return policy is only valid for 14 days, unless it is a manufacturer error, then you have the a one year warranty, assuming you did not purchase Apple Care for the Watch.
     
  5. WilliamG thread starter macrumors G3

    Joined:
    Mar 29, 2008
    Location:
    Seattle
    #5
    I do not know what is normal for a Series 2.
     
  6. Vihzel macrumors 6502

    Joined:
    Jul 9, 2010
    #6
    That definitely seems like a defect. I would get it replaced.
     
  7. WilliamG thread starter macrumors G3

    Joined:
    Mar 29, 2008
    Location:
    Seattle
    #7
    I'm pretty much convinced this is true. I hear it rattling around when I shake my arm or when running. Gah. Guess it's back to waiting for a new one by placing a new order. Sigh...
     
  8. locksmack macrumors member

    Joined:
    Mar 6, 2012
    #8
    My S2 has none of these symptoms. It is nice and solid. Definitely a defect.
     
  9. Phil A. Moderator

    Phil A.

    Staff Member

    Joined:
    Apr 2, 2006
    Location:
    Shropshire, UK
    #9
    You could keep it until stock levels have improved and then exchange it under warranty...
     
  10. WilliamG thread starter macrumors G3

    Joined:
    Mar 29, 2008
    Location:
    Seattle
    #10
    I can't exchange it under warranty when stock levels improve. Unless the store get it in stock in the next 14 days (not happening), when they do get it in stock it will only be repaired, not replaced. I'm just going to return it.
    --- Post Merged, Sep 21, 2016 ---
    Thanks. I figured as much. Oh well...
     
  11. AMTYVLE macrumors regular

    AMTYVLE

    Joined:
    Sep 23, 2014
    Location:
    Florida
    #11
    My Apple Watch Series 2 also has this issue with the side button.
     
  12. James.K.Polk macrumors 6502a

    Joined:
    Aug 31, 2015
    #12
    So we've got loose side buttons and stiff digital crows...
     
  13. powerbook911 macrumors 68040

    powerbook911

    Joined:
    Mar 15, 2005
    #13
    The series 2 I received today is not a keeper due to big scratch on bezel. However, the side button is better than my series 0.
     

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