Sierra BRICKED my 2015 13-inch MacBook Pro

Discussion in 'macOS Sierra (10.12)' started by ianpuffen, Sep 24, 2016.

  1. ianpuffen macrumors newbie

    Joined:
    Sep 18, 2014
    Location:
    Richmond, VA
    #1
    I installed Sierra yesterday with no problems. Before going to bed I plugged the computer in to charge overnight, as I do every night. I ended up falling asleep with the computer still on, and when I woke up it was completely dead. No response when I tried to wake it up, and no response from the power key. It was very warm. I left it connected to power the rest of the night, and this morning it was in the same state. It was also still very warm. I disconnected from power and performed an SMC reset (Shift-Control-Option-Power, then Power again), and that rebooted the computer. It's running a bit sluggish, and the battery is draining very fast (already down to 95% and it's only been on for about 15 minutes). It's still a bit warm, though not as warm as it was when connected to power. It also keeps losing connection to Gmail / Gchat which I have open in another tab in Safari.

    Has anyone experienced similar issues? Obviously Sierra will need to index for a while, but it definitely shouldn't brick the computer and require a reset.
     
  2. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #2
    Sounds like you may have some utility or something running that is not compatible with Sierra.

    Open Activity Monitor and go to the CPU tab and sort by %CPU. Is there anything there using a high percentage of CPU cycles?

    Also, reboot to safe mode by holding the shift key at boot. That will stop all third party launch and startup items from running. If that fixes it, then use the app http://etrecheck.com to show a list of all launch items. The Etrecheck report is anonymized, so you can post it here for us to take a look if you want.
     
  3. ianpuffen thread starter macrumors newbie

    Joined:
    Sep 18, 2014
    Location:
    Richmond, VA
    #3
    Nothing appears to be hogging the CPU. I did do a safe mode reboot, then rebooted again normally and ran EtreCheck. I selected No Problem - Just Checking since none of the other options really matched the issue I'm having. The report is below. Also the battery still seems to be dropping rather quickly but the chassis isn't hot anymore.

    EtreCheck version: 3.0.5 (309)

    Report generated 2016-09-24 11:20:14

    Download EtreCheck from https://etrecheck.com

    Runtime 1:29

    Performance: Excellent



    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.



    Problem: No problem - just checking



    Hardware Information:

    MacBook Pro (Retina, 13-inch, Early 2015)

    [Technical Specifications] - [User Guide] - [Warranty & Service]

    MacBook Pro - model: MacBookPro12,1

    1 2.7 GHz Intel Core i5 CPU: 2-core

    8 GB RAM Not upgradeable

    BANK 0/DIMM0

    4 GB DDR3 1867 MHz ok

    BANK 1/DIMM0

    4 GB DDR3 1867 MHz ok

    Bluetooth: Good - Handoff/Airdrop2 supported

    Wireless: en0: 802.11 a/b/g/n/ac

    Battery: Health = Normal - Cycle count = 59


    Video Information:

    Intel Iris Graphics 6100

    Color LCD 2560 x 1600


    System Software:

    macOS Sierra 10.12 (16A323) - Time since boot: less than an hour


    Disk Information:

    APPLE SSD SM0128G disk0 : (121.33 GB) (Solid State - TRIM: Yes)

    EFI (disk0s1) <not mounted> : 210 MB

    Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

    Macintosh HD (disk1) / : 120.11 GB (84.88 GB free)

    Encrypted AES-XTS Unlocked

    Core Storage: disk0s2 120.47 GB Online


    USB Information:

    Broadcom Corp. Bluetooth USB Host Controller


    Thunderbolt Information:

    Apple Inc. thunderbolt_bus


    Configuration files:

    /etc/sudoers, File size 2299 but expected 1563


    Gatekeeper:

    Mac App Store and identified developers


    System Launch Agents:

    [not loaded] 7 Apple tasks

    [loaded] 174 Apple tasks

    [running] 90 Apple tasks


    System Launch Daemons:

    [not loaded] com.apple.jetsamproperties.Mac.plist (2016-08-25) [Support]

    [not loaded] 41 Apple tasks

    [loaded] 162 Apple tasks

    [running] 100 Apple tasks


    Launch Daemons:

    [loaded] com.adobe.fpsaud.plist (2016-08-29) [Support]


    User Login Items:

    iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)


    Internet Plug-ins:

    FlashPlayer-10.6: 23.0.0.162 - SDK 10.9 (2016-09-17) [Support]

    QuickTime Plugin: 7.7.3 (2016-09-13)

    Flash Player: 23.0.0.162 - SDK 10.9 (2016-09-17) [Support]



    3rd Party Preference Panes:

    Flash Player (2016-08-29) [Support]


    Time Machine:

    Time Machine not configured!



    Top Processes by CPU:

    5% WindowServer

    3% fontd

    2% kernel_task

    1% com.apple.AmbientDisplayAgent

    0% assistantd


    Top Processes by Memory:

    602 MB kernel_task

    164 MB MTLCompilerService(10)

    164 MB mdworker(14)

    139 MB helpd

    123 MB WindowServer


    Virtual Memory Information:

    3.92 GB Free RAM

    4.08 GB Used RAM (1.55 GB Cached)

    0 B Swap Used


    Diagnostics Information:

    Sep 24, 2016, 11:15:16 AM Self test - passed

    Sep 23, 2016, 02:44:49 PM ~/Library/Logs/DiagnosticReports/Dock_2016-09-23-144449_[redacted].crash

    com.apple.dock - /System/Library/CoreServices/Dock.app/Contents/MacOS/Dock
     
  4. Weaselboy Moderator

    Weaselboy

    Staff Member

    Joined:
    Jan 23, 2005
    Location:
    California
    #4
    I should have been more clear on the safe mode boot. Start in safe mode, then let it run or use it for a while and see if the issue goes away. I did not mean just a quick safe mode boot then back to regular mode. The idea is if safe mode fixes it, then we know it is a launch or startup item causing the problem.

    Although, in the EtreCheck report you have very few third party items running and I'm not seeing anything wrong. I do see a Dock crash log from yesterday.

    Is everything okay now?
     
  5. ianpuffen thread starter macrumors newbie

    Joined:
    Sep 18, 2014
    Location:
    Richmond, VA
    #5
    The battery still seems to be draining too quickly and I'm getting some lag here and there, definitely more than I ever saw with El Capitan. But those could be related to Sierra still indexing files. I had massive lag in Safe Mode (though that's maybe to be expected).
     
  6. Puonti macrumors 6502a

    Joined:
    Mar 14, 2011
    #6
    It's not just Finder indexing, Photos also has photoanalysisd churning through all of your photos (if any) to categorise them. My Mac has been doing that for the last 5 hours, ever since I installed Sierra.
     
  7. ianpuffen thread starter macrumors newbie

    Joined:
    Sep 18, 2014
    Location:
    Richmond, VA
    #7
    I put the computer to sleep and charged it back up to 100%, and that appears to have resolved the battery drain issue. No further overheating issues either. Still getting a bit of lag here and there.
     
  8. stooovie macrumors 6502a

    Joined:
    Nov 21, 2010
    #8
    My iMac has been doing that for the last six days :) it takes time to index and recognize 35k photos.

    And yes, this is not what bricked means. Actual bricking (=unrecoverable hardware fault brought on by software) is extremely rare.
     

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