*sigh* My WoW account was hijacked last night

Discussion in 'Mac and PC Games' started by Mylstar, Feb 13, 2008.

  1. Mylstar macrumors member

    Jul 18, 2002
    They got 3600 in gold, all my bank goodies including the bags, and my 2 good weapons I had on my lvl 70 warrior. I was a miner/blacksmith so I had tons of bars and gems for making things. Hell, they even cancelled two blue item auctions I had going as well as some thorium, adamantite and fel iron bars I had up for bid. *sigh*
  2. Consultant macrumors G5


    Jun 27, 2007
    Ouch, sorry to hear that. How did it happen? Did you email Blizzard?
  3. Mylstar thread starter macrumors member

    Jul 18, 2002
    I got an email from Blizz this morning that said my pw was chaged.
    It had to of happened between 9 pm last night and 7 am this morning.
    Blizz customer service does open until 8 am.

    I have not asked Blizz what they can do as far as getting my stuff back but I'm taking this as a sign that maybe I should stop playing. :confused::eek:
  4. Animalk macrumors 6502

    May 27, 2007
    Montreal Canada
    Two of my friends had this occur to them and blizzard restored their accounts after a couple of e-mail exchanges and/or phone calls.

    Sorry to hear about this. Good luck in getting your stuff back.
  5. BugHunter macrumors member

    Mar 18, 2007

    Sounds painful, get your account restored, give away all your gear to your guild and friends and then stop playing :)
  6. PlaceofDis macrumors Core

    Jan 6, 2004
    yes a much better way to do. but certainly get in contact with Bliz so they can restore the items and that. sooner the better.
  7. NAG macrumors 68030


    Aug 6, 2003
    Oh, and always use strong passwords. WoW is an easy target for scammers.
  8. Mrbill317 macrumors regular

    Jul 17, 2007
    Seriously call them

    I worked for customer service for EQ for a long time.

    Give them a call , they will probably ban any account those jerks have plus get your stuff back.

    Did anyone in your guild have your password?
    Make sure to watch any attachments you open
  9. NAG macrumors 68030


    Aug 6, 2003
    And don't click links purporting to be patch notes.
  10. phillipjfry macrumors 6502a


    Dec 12, 2006
    Peace in Plainfield
    what are the odds of getting keylogged while using OSX?
    I read the emails and the news in the WoW site all the time about it but don't know how often it happens to us mac users :)

    Or do they just guess easy passwords?
  11. djinn macrumors 68000


    Oct 4, 2003
    I had my account hacked into so I feel your pain. At the time I had 21 characters so when I called Blizzard they wanted me to contact a Game Master. So after talking with the game master he asked for me to find out what all my characters had, items, gold, etc.. There was no way I could've remembered so I hit thottbot and wrote down some really cool items. Nothing to the extreme like from Kara but some upgrades. I got back with the GM and gave him my list of stuff. Turns out they were only able to restore two of my characters with most of their old stuff, not all their gold.
  12. HiRez macrumors 603


    Jan 6, 2004
    Western US
    I hope you didn't sign on over an open WiFi network? Or even WEP can be easily broken. Use VPN if you gotta do that. That's a bummer.
  13. merc669 macrumors 6502


    Jun 7, 2006
    Southern MD, USA
    Gave me a wake-up call. I work where I have to change my password every 90 days. Sounds like it might be a good idea to modify mine. Have not done it since I first started playing. And strong passwords and never over an open wi-fi are both good ideas! Sorry to hear about your loss!

  14. Mylstar thread starter macrumors member

    Jul 18, 2002
    I only play while at home and I do have airport hooked up to my MBP.

    When I talked to Blizz last night, the rep was telling me all these things to look for and that he would send me a few links for free virus scans. I told him I was on a Mac and he just got quite for a couple of seconds. He then told me to try a google search for a free Mac virus scan. :D

    I don't dl any stuff from the bit torrent sites and my wow account had no mods whatsoever. In fact, I had to buy a new copy 2 weeks ago to run on my MBP.
  15. kitki83 macrumors 6502a

    Mar 31, 2004
    Los Angeles
    Wow the same thing is happened to me mid January but I called and sent several emails so I just gave a list on what items they had but can't give clear number and types of gear.
    Honestly not to hijack this thread but its been a month I am getting annoyed that nothing has been done. Can someone tell me what to do, I already canceled my subscription. Also I got my account back but I log in to just send tickets.
  16. huck500 macrumors 6502


    May 10, 2004
    Southern California
    Why did you have to buy a new copy? The disk is PC and Mac together...:confused:
  17. Mylstar thread starter macrumors member

    Jul 18, 2002
    My original copy was for my old PM G5. It would not work on Intel machines.
  18. Gelfin macrumors 68020


    Sep 18, 2001
    Denver, CO
    Just out of curiosity, is there, say, a chance you had a raid scheduled for today and a non-WoW-addicted girlfriend who could guess your password? That might explain a lot. ;)

    Seriously, a random hack where you didn't inadvertently help the attacker with some sort of poor password hygiene is pretty unlikely here. Was your password

    • something obvious like "abc123"?
    • related to your username or something a casual acquaintance could easily find out about you?
    • something you've reused to log into other web sites?
    • entered on a web page you linked to from an email claiming to be from Blizzard?
    • entered on a page claiming to offer some WoW-related service?
    • shared with any other human being, ever?
  19. FullCollapse macrumors regular

    Oct 31, 2006
    Oneonta, NY
    sorry to hear about all you dudes who have had your accounts hacked. this has not happened to me yet and i hope it doesn't, i'd be pretty pissed to lose all my gold/gear/items.
  20. Plutonius macrumors 604


    Feb 22, 2003
    New Hampshire, USA
    Thank you for the warning. I just changed mine using the guidelines people posted.
  21. Antares macrumors 68000


    Did you file a police report?

    Anyway, this is a wake-up call for me to update my password(s) with a strong one. :eek:
  22. runplaysleeprun macrumors 6502a


    Jul 27, 2004
    Chicago, IL
    ...a police report? Don't these things technically have no real value (monetarily speaking)?
  23. crkfc macrumors member

    Nov 11, 2003
    instead of buying the game again, you can download the game from Blizzard for free. that's what i did when i got my MBP. i couldnt find my original discs. my xpac discs worked fine though.
  24. Mylstar thread starter macrumors member

    Jul 18, 2002
    I got 99% of my stuff and gold back last night. There were 2 or 3 items missing but not a big deal.

    Oh, I'm not in a guild. I play solo all the time and don't quest with others.
    I mostly fly around and mine so I can get mats to make cool weapons and stuff.

    I won't play over my airport anymore and, if I cut and paste my password into the log in screen, would that be safer than typing?
    I'm using the random pw that Blizz generated when I had to get access back to my account.
  25. Animalk macrumors 6502

    May 27, 2007
    Montreal Canada
    The problem is most probably a malicious script that runs hidden on a website you visited. That is by far the most common way theses "keyloggers" get your passwords. I would recommend you rethink the sites you visit and if possible, switch to firefox and install the NoScript addon. This addon will only let you turn on the scripts you want in a loaded website by right click on them and selecting so. These keyloggers like to hide the scripts in the bottom corners of a site and they size their frames to 0 or 1.

    Good luck.

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