Signing into Office 365 Business/Education not possible

Discussion in 'iOS 10' started by sponch, Jul 12, 2016.

  1. sponch macrumors member

    Joined:
    Jun 30, 2011
    #1
    Public beta and Office 365 Apps (Word, Excel...) do not allow to login after new instalation/ log-off

    Personal office 365 accounts don't show that problem.
    Can anybody confirm this?
     
  2. Shirasaki macrumors 603

    Shirasaki

    Joined:
    May 16, 2015
    #2
    Confirmed. Mine is Office 365 Enterprise E3. Cannot login at all.
     
  3. hlfway2anywhere macrumors 6502a

    Joined:
    Jul 15, 2006
  4. MrGimper macrumors 601

    MrGimper

    Joined:
    Sep 22, 2012
    Location:
    Andover, UK
    #4
    I suddenly stopped being able to log into my office 365 E3 email account via Outlook for iOS on my iPad running 10 b2. My phone was ok tho and that is running 10 b2. Now neither will log in. After reading this post I checked other apps like OneNote etc, and none of them can log in either. I was talking to MS about the issue and they are blaming iOS 10. However, I had no issue on b1 and no issue initially with b2 until my email stopped about 2 days ago. I have been running b2 since the dev release (not public beta)
     
  5. GerWol macrumors newbie

    GerWol

    Joined:
    Jul 11, 2014
    #5
    Any change in this problem with PB2 / Beta 3?
     
  6. DaveOP macrumors 6502a

    Joined:
    May 29, 2011
    Location:
    Portland, OR
    #6
    Still not working for me in DP3
     
  7. Dammit Cubs macrumors 68000

    Dammit Cubs

    Joined:
    Jul 31, 2007
    #7
    Im having the same problem but only on the outlook mail app. If I use the standard Mail App, i have no issues. The only problem is , i hate the new mail app as it tries to break the conversations like gmail but ends up creating a mess.
     
  8. MrGimper macrumors 601

    MrGimper

    Joined:
    Sep 22, 2012
    Location:
    Andover, UK
    #8
    I had a problem with Outlook and got it working by adding my O365 email as an Exchange account. It wouldn't work if I just typed in my email address and let it try to auto-configure.
     
  9. Shirasaki macrumors 603

    Shirasaki

    Joined:
    May 16, 2015
    #9
    Here is a workaround for login into Microsoft Office app.
    Apparently Microsoft has fixed OneDrive enterprise account login issue.
    To login into Microsoft Office app, first find an Office file stored in OneDrive for Business using OneDrive app.
    Open it in any Microsoft Office app.
    App will complete downloading and open it for you, and complete login into enterprise Office 365 account at the same time.
    Only test it in Beta 4. Perhaps this works on Beta 3 as well.
     
  10. sguser macrumors member

    Joined:
    Aug 12, 2010
    #10
    You are a savior! I confirm that this workaround works for the Beta4.

     
  11. MrGimper macrumors 601

    MrGimper

    Joined:
    Sep 22, 2012
    Location:
    Andover, UK
    #11
    Can confirm this process has worked for Word, Excel and OneNote... you are a legend :)
     
  12. Shirasaki macrumors 603

    Shirasaki

    Joined:
    May 16, 2015
    #12
    No worries. :)
     
  13. mattdeezy macrumors member

    Joined:
    Jul 3, 2011
    #13
    Awesome! Thanks for the heads up! Confirm this works on PB3
     
  14. NonSoft macrumors member

    Joined:
    Jul 24, 2015
    #14
    Outlook app still doesn't work for me, but that is minor compared to now being able to use Excel & OneNote again.
    Thanks!
     
  15. sponch thread starter macrumors member

    Joined:
    Jun 30, 2011
    #15
    Signing in seems to work now. Problem now: i get signed out several times a Day and have to log in again.
     
  16. pkmaximum macrumors newbie

    pkmaximum

    Joined:
    Aug 23, 2015
    Location:
    Rhode Island
    #16
    I generally like the Office 365 apps for iOS, but man, what a pain they are constantly asking you to sign in over and over again. I pay for a subscription - I shouldn't be asked to sign back in every other day.
     
  17. Shirasaki macrumors 603

    Shirasaki

    Joined:
    May 16, 2015
    #17
    They can say this is for your account security.
     
  18. sponch thread starter macrumors member

    Joined:
    Jun 30, 2011
    #18
    But not several times a day.
     

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