Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

mcdj

macrumors G3
Original poster
Jul 10, 2007
8,968
4,224
NYC
Sometimes the solution to a problem with the iPhone is to sign out of iCloud and sign back in.

But any time you do that, you lose all your downloaded music from the cloud or iTunes Match.

This seems ridiculous. I get why they do it, but wouldn’t it would be very easy to just quarantine it instead? Move or lock the files so they can’t be played, but give us a window of time to sign back in before actually nuking them.

Does this seem unreasonable? What’s unreasonable to me is having to re-download 20gb of music that went *poof* because I signed out of iCloud for 10 min.
 

Brookzy

macrumors 601
May 30, 2010
4,976
5,573
UK
I concur. Last week, I couldn’t get Instant Hotspot to work no matter what I did. The only solution left was to sign out of iCloud and sign back in again.

Mid sign-out, settings crashed and I was left with an iPhone that was sort of half signed into iCloud. What a mess.

So I had to restore the iPhone. But this event also corrupted the iCloud backup I had. The last local backup I had was a week old, so I lost a week’s worth of iMessages etc. (even though we should have Messages in iCloud by now).

And as you say, I then had to download all my music, and create a new iCloud backup, and for some reason all my restored photos started trying to upload to iCloud again - requiring me to spend money on a storage upgrade until they eventually got de-duped after being uploaded.

All of that on a 6 Mbps connection isn’t fun.

It’s pathetic that this is even a troubleshooting step in the first place.
 

CTHarrryH

macrumors 68030
Jul 4, 2012
2,943
1,458
If you sign out you shouldn't still have access to anything associated with that account with Apple. If they left your music there then you could just sign out and sell the phone to someone and they'd have all the music which isn't their's to have.

Some of the other issues - yes an issue but signing out means it isn't part of the icloud network.
 
  • Like
Reactions: chabig

mcdj

macrumors G3
Original poster
Jul 10, 2007
8,968
4,224
NYC
If you sign out you shouldn't still have access to anything associated with that account with Apple. If they left your music there then you could just sign out and sell the phone to someone and they'd have all the music which isn't their's to have.

Some of the other issues - yes an issue but signing out means it isn't part of the icloud network.
Maybe I wasn’t clear, or maybe you missed what I’m suggesting, but I’m not saying keep my music or photos accessible if I sign out of iCloud. I’m just saying keep the files on my phone. Move them to somewhere where the music or photos app can’t access them, but don’t delete them. When I sign back in to iCloud, move the files back to where I can see or play them.

How hard can that be? They could set a timer for signing back in...like “your files will be deleted from this phone if you sign out of iCloud and don’t sign back in within 24 hours”.
 

CTHarrryH

macrumors 68030
Jul 4, 2012
2,943
1,458
I don't agree - logging out is removing the connection and thus your phone isn't part of your icloud community. It isn't just music - do you want your photo's still there? What if you are logging out to sell phone.
What you want may not seem hard but I'd bet it would be below 10,000 on most people's wish list.
 
  • Like
Reactions: chabig

madeirabhoy

macrumors 68000
Oct 26, 2012
1,659
610
I don't agree - logging out is removing the connection and thus your phone isn't part of your icloud community. It isn't just music - do you want your photo's still there? What if you are logging out to sell phone.
What you want may not seem hard but I'd bet it would be below 10,000 on most people's wish list.


actually its a pain in the arse for a lot of reasons. i often have to log out of the app store, to log in on my wifes app store to update some uk apps (british but live in portugal, my account has to be portuguese as its tied to a portuguese card, wifes only has free apps) so why does logging out of the iTunes account mean that it not only paps me out of everything else on my phone, it also wipes my music from my apple watch.

as the OP says, they could just not allow you to use the music/files until you log back in again.

or they could only log you out of the component you are choosing to log out of, so logging out of app store wouldn't affect music or photos for example.


daft thing is its a reason that might push me further towards sticking all my music and photos in google. not only are they free but this would avoid this annoying situation.
 
  • Like
Reactions: mikzn

mikzn

macrumors 68040
Sep 2, 2013
3,005
2,291
North Vancouver
Sometimes the solution to a problem with the iPhone is to sign out of iCloud and sign back in. This seems ridiculous.
Does this seem unreasonable? What’s unreasonable to me is having to re-download 20gb of music that went *poof* because I signed out of iCloud for 10 min.

Yeah - definitely a PITA to sign out of iCloud :mad:, not just for music but for files and contacts also. For example - I use apple contacts for company and business contacts and it is very useful and handy to have the iPhone, MBP and iPad all synchronized with the same contacts and files on iCloud drive. However the contacts never seem to stay synced for very long - and within weeks of resetting the iPhone the phone contacts sync fail again and it seems the only solution is to sign out on my phone and back in.

Signing out and back in results in the loss of all the recent contacts added on the phone that were not uploaded to iCloud version. Poof gone!
 

Tech198

Cancelled
Mar 21, 2011
15,915
2,151
Sometimes the solution to a problem with the iPhone is to sign out of iCloud and sign back in.

But any time you do that, you lose all your downloaded music from the cloud or iTunes Match.

This seems ridiculous. I get why they do it, but wouldn’t it would be very easy to just quarantine it instead? Move or lock the files so they can’t be played, but give us a window of time to sign back in before actually nuking them.

Does this seem unreasonable? What’s unreasonable to me is having to re-download 20gb of music that went *poof* because I signed out of iCloud for 10 min.


I sign out of Apple music all the time, and next I sign in they re-appear... The fact they don't staying your playlist when signed out in deliberate and of a security issue then common one.

The suggestion of locking files when u'r signed out may be good, but then what good would that do anyway, since a message would only ask you "you must sign in to play"?

Perhaps just giving the comfort that songs are visually in a playlist when signed out ? *shrugs*

One thing kinda oversees all others... If you can't play unless your signed in, then why they they listed, since only iTunes can play them anyway. Your local files are still there. Since you added those yourself from source.

It's a pan if u have to re-download songs that vanished into thin air, but nothing is perfect either. That's Apple fault, not the user, all the while keep re-iterating "They are improving the service"

I agree, there is no proof of this.. and creating a new playlist on the assumption that "Yours must be corrupted" doesn't exactly help anyone better when it happens "more than once"

They are trying at least
 
Last edited:

Msullivan91

macrumors newbie
Dec 7, 2017
9
5
Sometimes the solution to a problem with the iPhone is to sign out of iCloud and sign back in.

But any time you do that, you lose all your downloaded music from the cloud or iTunes Match.

This seems ridiculous. I get why they do it, but wouldn’t it would be very easy to just quarantine it instead? Move or lock the files so they can’t be played, but give us a window of time to sign back in before actually nuking them.

Does this seem unreasonable? What’s unreasonable to me is having to re-download 20gb of music that went *poof* because I signed out of iCloud for 10 min.


Just did this with iPhone. And for some reason all my iTunes Match music will not sync to my iPhone 8. Have you experienced this or found a fix?
 

ssmed

macrumors 6502a
Sep 28, 2009
882
419
UK
Sometimes the solution to a problem with the iPhone is to sign out of iCloud and sign back in.

What is needed is a re-sign in option - rather like restart versus shutdown. There can be a big data burden on signing in and out which is just wasted bandwidth!
 

stevemiller

macrumors 68020
Oct 27, 2008
2,015
1,566
Maybe if My Apple device wasn't riddled constant bugs whose troubleshooting steps include the flippant advice to sign out and back into iCloud I wouldn't mind resetting up Apple Pay and getting letters from my bank confirming it each and every time. But when it's a monthly or weekly ritual to keep apple's "features" working, it doesn't feel like there's anyone championing good user experiences anymore.
 

Mr. Heckles

macrumors 65816
Mar 20, 2018
1,421
1,856
Around
Is a pain. I wish they would do something so I didn’t have to download all of my music again. I guess I can make my current stuff into a playlist, so I know just to download it.
 

Tech198

Cancelled
Mar 21, 2011
15,915
2,151
Re-downloading again would be my only reason Particularly for bandwidth constraint users.

I suppose even on large bandwidth connections their'd be less of a worry, but point is still valid,, why would you wanna re-download 20Gig again
 

Mr. Heckles

macrumors 65816
Mar 20, 2018
1,421
1,856
Around
Re-downloading again would be my only reason Particularly for bandwidth constraint users.

I suppose even on large bandwidth connections their'd be less of a worry, but point is still valid,, why would you wanna re-download 20Gig again
Because not everyone had unlimited data. I like to have my music on my phone. There is a big dead spot on my way to work and not one cell phone company works, so having my music on my phone makes sense.
 

pinkoos

macrumors 6502a
May 15, 2005
590
64
Texas
I know this is an old thread, but I just found out that even signing out of the App Store on your iDevice will delete all your music downloads as well.

And, when you sign back in, there's no way of knowing what you had downloaded...that is, your device won't just start re-downloading whatever playlists, albums, songs you had downloaded previously. So, unless you specifically remember what you had marked for download before signing out, it will be a crapshoot trying to remember that you had this or that downloaded previously.
 
  • Like
Reactions: mikzn

Lappen71

macrumors 6502
Nov 16, 2012
290
142
I know this is an old thread, but I just found out that even signing out of the App Store on your iDevice will delete all your music downloads as well.

If you talking about music you bought from iTunes Store thats correct and normal behaviour.


And, when you sign back in, there's no way of knowing what you had downloaded...that is, your device won't just start re-downloading whatever playlists, albums, songs you had downloaded previously. So, unless you specifically remember what you had marked for download before signing out, it will be a crapshoot trying to remember that you had this or that downloaded previously.

If you have iCloud music library active playlist will reappear when you log in to AppStore again
But you have to manually download and thats good because what if you changed from a large telephone to a smaller.
 

cynics

macrumors G4
Jan 8, 2012
11,959
2,155
I find it easier and even faster to restore from an iCloud back up vs signing out of and back into iCloud. It seems like one problem may be fixed but 5 others pop up.

Last time my Apple Watch would not log back into Apple ID. I restored didn't work because it didn't log the watch out of iCloud so when I tried to restore a device with its identifier was already on there. I had to goto iCloud.com, manually remove the watch, than restore it, and finally it was fixed. Ended up taking 2 hours to sign out of and back into iCloud, meanwhile it takes 20 minutes to restore the phone from a back up...ugh...
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.