Silence button has a life of its own...

Discussion in 'iPhone Tips, Help and Troubleshooting' started by nickhutson, May 17, 2009.

  1. nickhutson macrumors regular

    Joined:
    Mar 15, 2009
    #1
    Hello! Occasionally my iPhone will turn itself onto silent mode and then back on to "normal volume" mode. Also, when I sometimes press the top left of the screen, it will act as if I've activated the silence switch. I've turned the phone on and off a couple of times - and done a restore through iTunes - and the problem still happens sometimes.

    It's a tad annoying.

    Has anyone else had this problem, and can anyone recommend a solution?
     
  2. Knowlege Bomb macrumors 601

    Knowlege Bomb

    Joined:
    Feb 14, 2008
    Location:
    Madison, WI
    #2
    Genius bar.

    It's blazingly quick at fixing most defects.
     
  3. nickhutson thread starter macrumors regular

    Joined:
    Mar 15, 2009
    #3
    Okay. Made an appointment. Knowing my luck, the phone will be working fine by the time I get there!
     
  4. Knowlege Bomb macrumors 601

    Knowlege Bomb

    Joined:
    Feb 14, 2008
    Location:
    Madison, WI
    #4
    If you have any sort of video recording capabilities, take a quick video of the defects and take it with you as evidence just in case.

    I've had that happen and I know how frustrating it can be.
     
  5. nickhutson thread starter macrumors regular

    Joined:
    Mar 15, 2009
    #5
    It's fixed itself now - so I've cancelled the appointment - and now there are no more spaces until Tuesday! So... if it happens again, I will take video evidence (thanks Lostprophet) and go and see them again.

    Do you think they'll replace the phone. Of course it begs the question - shall I just wait until next month/July?
     
  6. MBHockey macrumors 68040

    MBHockey

    Joined:
    Oct 4, 2003
    Location:
    New York
    #6
  7. mikes63737 macrumors 65816

    Joined:
    Jul 26, 2005
    #7
    I had my first phone replaced for this reason. I couldn't get the phone to do it at the store, but I explained it to them and they said another guy was in earlier the same week for that problem. So they replaced it.
     
  8. EricJD macrumors regular

    Joined:
    Aug 15, 2007
    #8
    I had a wonky silent mode switch on my iPhone, and they just replaced the whole phone at the Genius Bar :)
     
  9. nickhutson thread starter macrumors regular

    Joined:
    Mar 15, 2009
    #9
    Just thought I'd update the story and say that the Genius Bar was very friendly tonight - and gave me a new phone (and by new I mean refurbished). It's all set up and working perfectly now (after a few niggles with mobileme!)
     

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