Silent Ringer Switch Broke

Discussion in 'iPhone' started by Hustle, Nov 3, 2008.

  1. Hustle macrumors 6502a

    Joined:
    Jul 29, 2007
    Location:
    United Kingdom
    #1
    Tonight, when my iPhone 3G was in my pocket, I noticed it kept vibrating, so I took it out and noticed it was on silent, so I switched it over to loud, when I realised the Silent Ringer Switch had to firmness to it. If you touch it slightly, it falls back down to silent. It's really loose now and putting the phone in my pocket makes it keep changing from silent to loud as the button is so loose.

    Is this a common fault and will I have to pay to get this fixed or will this be covered under the warranty?
     
  2. daisuke07 macrumors regular

    Joined:
    Oct 25, 2008
    #2
    Warranty because that's been happeningbto a lot of iPhones.
     
  3. Hustle thread starter macrumors 6502a

    Joined:
    Jul 29, 2007
    Location:
    United Kingdom
    #3
    Ok. I purchased the phone from CPWH and their customer support is terrible. Should I take it to them or plan a trip to Regent Street Apple Store?
     
  4. mcmanus7 macrumors 6502a

    Joined:
    Oct 30, 2008
    #4
    Don't even bother contacting your carrier.. go straight to apple....

    I just got my iPhone replaced today at a apple store.. took 10 minutes... no hastle nothing!

    My carrier wanted me to be phone less and have them send my phone in to apple... I went straight to apple and they set me up beautifully!
     
  5. Hustle thread starter macrumors 6502a

    Joined:
    Jul 29, 2007
    Location:
    United Kingdom
    #5
    I've just looked a bit closer and realized there's a 2cm crack coming from the silent ringer switch. Ugh.
     
  6. Hustle thread starter macrumors 6502a

    Joined:
    Jul 29, 2007
    Location:
    United Kingdom
    #6
    Phoned AppleCare today. They said it must be 'User inflicted' and I must pay them £138 to fix it.


    They can go scratch!
     
  7. LePigeonBleu macrumors 6502

    Joined:
    Jul 11, 2008
    Location:
    San Diego
    #7
    take it to apple again. or call apple, and ask for a manager, and explain your story.

    sometimes they will be nice and just give you the benefit of the doubt.

    m
     

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